Growth Metrics

Freshworks (FRSH) Gross Margin (2020 - 2026)

Freshworks recorded quarterly Gross Margin of 84.83% in Q1 2026, down 0.85% quarter-over-quarter from 85.56% in Q4 2025, and up 5.0% year-over-year from 80.79% in Q1 2025.

Freshworks' Gross Margin history runs 7 years deep, the most recent figure standing at 84.83% for Q1 2026.

  • In Q1 2026, Gross Margin rose 5.0% year-over-year to 84.83%; the TTM figure through Mar 2026 stood at 84.97% (up 58.0% YoY), while the FY2025 annual figure was 84.96%, up 69.0% from the prior year.
  • Gross Margin came in at 84.83% for Q1 2026 at Freshworks, down from 85.56% in the prior quarter.
  • In the past five years, Gross Margin ranged from a high of 85.56% in Q4 2025 to a low of 80.2% in Q2 2022.
  • A 5-year average of 83.25% and a median of 83.82% in 2024 frame the typical range for Gross Margin.
  • Across the five-year window, Gross Margin jumped 424 bps in 2022 and advanced 5 bps in 2026, its largest moves.
  • Freshworks' Gross Margin stood at 81.11% in 2022, then gained by 2 bps to 83.13% in 2023, then gained by 2 bps to 84.86% in 2024, then increased by 1 bps to 85.56% in 2025, then decreased by 1 bps to 84.83% in 2026.
  • According to Business Quant data, Gross Margin over the past three periods registered 84.83%, 85.56%, and 84.68% for Q1 2026, Q4 2025, and Q3 2025 respectively.

Peer Comparison

# Company Market Cap Enterprise Value Gross Profit (Qtr) Gross Margin (Qtr)
1 Sap Se 253.17 Bn 235.20 Bn 8.16 Bn 72.98%
2 Salesforce 171.07 Bn 161.50 Bn 8.69 Bn 77.61%
3 Uber Technologies 151.10 Bn 150.06 Bn 11.88 Bn 89.96%
4 Shopify 134.25 Bn 128.50 Bn 1.55 Bn 48.77%
5 ServiceNow 105.72 Bn 100.54 Bn 2.83 Bn 75.07%
6 Cadence Design Systems 101.64 Bn 100.23 Bn 1.26 Bn 85.65%
7 Adobe 100.35 Bn 93.46 Bn 5.73 Bn 89.62%
8 Automatic Data Processing 90.91 Bn 87.68 Bn 2.87 Bn 48.28%
9 Intuit 88.30 Bn 81.52 Bn 6.77 Bn 79.05%
10 Freshworks 2.57 Bn 2.02 Bn 193.95 Mn 84.83%

Historic Data

Download Data 🔒
DateValue
Mar 31, 2026 84.83%
Dec 31, 2025 85.56%
Sep 30, 2025 84.68%
Jun 30, 2025 84.78%
Mar 31, 2025 84.78%
Dec 31, 2024 84.86%
Sep 30, 2024 84.02%
Jun 30, 2024 83.82%
Mar 31, 2024 84.32%
Dec 31, 2023 83.13%
Sep 30, 2023 82.90%
Jun 30, 2023 82.86%
Mar 31, 2023 81.67%
Dec 31, 2022 81.11%
Sep 30, 2022 81.22%
Jun 30, 2022 80.20%
Mar 31, 2022 80.46%
Dec 31, 2021 80.66%
Sep 30, 2021 76.98%
Jun 30, 2021 78.83%
Mar 31, 2021 79.29%
Dec 31, 2020 78.81%
Sep 30, 2020 80.11%