Salesforce (CRM) Gross Margin (2009 - 2026)
Salesforce's Gross Margin was 76.65% in fiscal Q2 2027 (quarter ended Jul 31, 2026), down 1.45 percentage points from 78.10% a year earlier and down 0.26 percentage points from the prior quarter.
Salesforce (CRM) Gross Margin (2009 - 2026) Analysis & Trends
On a trailing twelve-month basis, Salesforce's Gross Margin was 77.28% through Jul 31, 2026, down 0.37 percentage points year-over-year; for FY2026 (ended Jan 31, 2026), it came in at 77.68%, up 0.48 percentage points from FY2025.
- Gross Margin has now increased for three consecutive fiscal years, with a five-year change of +3.26 percentage points (FY2021 to FY2026).
- In earlier fiscal years, Gross Margin was 77.19% in FY2025 (+1.70 pp), 75.50% in FY2024 (+2.16 pp), 73.34% in FY2023 (-0.14 pp) and 73.48% in FY2022 (-0.93 pp).
- The fiscal Q2 2027 figure marks the lowest quarterly Gross Margin since fiscal Q1 2025.
- Compared with a year earlier, Gross Margin has declined for three straight quarters, with an average year-over-year change of +0.48 percentage points over the last eight quarters.
- The best year-over-year quarter for Gross Margin over five years was fiscal Q2 2024 (a gain of 2.99 percentage points); the worst was fiscal Q2 2023 (a drop of 2.11 percentage points).
- Per Business Quant data, CRM's Gross Margin in the three fiscal quarters before Q2 2027 was 76.92% (Q1 2027), 77.61% (Q4 2026) and 78.02% (Q3 2026).
Peer Comparison
| # | Company | Market Cap | Enterprise Value | Gross Profit (Qtr) | Gross Margin (Qtr) |
|---|---|---|---|---|---|
| 1 | Palantir Technologies | 480.73 Bn | 449.68 Bn | 1.64 Bn | 84.66% |
| 2 | Oracle | 399.91 Bn | 272.04 Bn | - | - |
| 3 | Sap Se | 262.30 Bn | 190.08 Bn | 8.40 Bn | 73.17% |
| 4 | Salesforce | 202.26 Bn | 158.13 Bn | 8.70 Bn | 76.65% |
| 5 | ServiceNow | 153.84 Bn | 132.30 Bn | 2.82 Bn | 70.68% |
| 6 | Automatic Data Processing | 114.84 Bn | 96.97 Bn | 2.51 Bn | 45.88% |
| 7 | Intuit | 91.04 Bn | 70.38 Bn | 3.44 Bn | 79.10% |
| 8 | Relx | 70.51 Bn | 69.60 Bn | - | - |
| 9 | Strategy | 53.24 Bn | 46.23 Bn | 81.55 Mn | 66.64% |
| 10 | Thomson Reuters | 48.40 Bn | 45.18 Bn | - | - |
Historic Data
| Date | Value |
|---|---|
| Jul 31, 2026 | 76.65% |
| Apr 30, 2026 | 76.92% |
| Jan 31, 2026 | 77.61% |
| Oct 31, 2025 | 78.02% |
| Jul 31, 2025 | 78.10% |
| Apr 30, 2025 | 76.96% |
| Jan 31, 2025 | 77.81% |
| Oct 31, 2024 | 77.71% |
| Jul 31, 2024 | 76.85% |
| Apr 30, 2024 | 76.33% |
| Jan 31, 2024 | 76.87% |
| Oct 31, 2023 | 75.29% |
| Jul 31, 2023 | 75.44% |
| Apr 30, 2023 | 74.23% |
| Jan 31, 2023 | 74.95% |
| Oct 31, 2022 | 73.36% |
| Jul 31, 2022 | 72.45% |
| Apr 30, 2022 | 72.41% |
| Jan 31, 2022 | 72.51% |
| Oct 31, 2021 | 73.13% |
Salesforce Gross Margin API
Pull this series into your own models, spreadsheets and apps with the Business Quant
Historical Metrics API. The request below matches the chart above — change the
frequency, period or values and it follows. Swap YOUR_API_KEY for your own key.
https://data.businessquant.com/historic?slug=gross-margin&ticker=CRM&period=max&api_key=YOUR_API_KEYimport requests
url = "https://data.businessquant.com/historic"
params = {"slug": "gross-margin", "ticker": "CRM", "period": "max", "api_key": "YOUR_API_KEY"}
data = requests.get(url, params=params).json()const res = await fetch("https://data.businessquant.com/historic?slug=gross-margin&ticker=CRM&period=max&api_key=YOUR_API_KEY");
const data = await res.json();