Salesforce (CRM) Gross Margin (2009 - 2026)
Salesforce's (CRM) quarterly Gross Margin came in at 76.92% in Q2 2026, down 4.0% YoY from 80.12% in Q2 2025, and down 0.89% on a QoQ basis from 77.61% in Q1 2026.
Salesforce (CRM) Gross Margin (2009 - 2026) Analysis & Trends
Salesforce (CRM) has 18 years of Gross Margin data on file, last reported at 76.92% in Q2 2026.
- Quarterly Gross Margin fell 4.0% year-over-year to 76.92% in Q2 2026, while the trailing twelve-month figure through Apr 2026 was 77.64% (up 31.0% YoY) and the FY2026 annual result came in at 77.68%, up 48.0% from the prior year.
- Gross Margin slipped to 76.92% in Q2 2026, from 77.61% in the prior quarter.
- In the past five years, Gross Margin ranged from a high of 897.3% in Q1 2022 to a low of 72.41% in Q2 2022.
- A 5-year average of 121.59% and a median of 76.86% in 2024 frame the typical range for Gross Margin.
- Annual changes were most pronounced in 2022 — Gross Margin soared 82272 bps — and 2023, when it tumbled 82235 bps.
- Tracing CRM's Gross Margin over 5 years: stood at 73.36% in 2022, then advanced by 3 bps to 75.29% in 2023, then rose by 3 bps to 77.71% in 2024, then grew by 0 bps to 78.02% in 2025, then retreated by 1 bps to 76.92% in 2026.
- The last three Gross Margin figures came in at 76.92% (Q2 2026), 77.61% (Q1 2026), and 78.02% (Q4 2025), per Business Quant data.
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Peer Comparison
| # | Company | Market Cap | Enterprise Value | Gross Profit (Qtr) | Gross Margin (Qtr) |
|---|---|---|---|---|---|
| 1 | Sap Se | 255.48 Bn | 234.41 Bn | 16.51 Bn | 73.08% |
| 2 | Shopify | 198.95 Bn | 194.00 Bn | 1.71 Bn | 47.67% |
| 3 | Salesforce | 160.70 Bn | 148.86 Bn | 8.56 Bn | 76.92% |
| 4 | Uber Technologies | 154.94 Bn | 149.73 Bn | 6.38 Bn | 44.93% |
| 5 | ServiceNow | 128.25 Bn | 123.58 Bn | 2.82 Bn | 70.68% |
| 6 | Snowflake | 114.00 Bn | 111.05 Bn | 926.45 Mn | 66.61% |
| 7 | Automatic Data Processing | 108.58 Bn | 104.35 Bn | 2.51 Bn | 45.88% |
| 8 | Adobe | 105.34 Bn | 99.72 Bn | 5.90 Bn | 89.20% |
| 9 | Intuit | 94.55 Bn | 87.77 Bn | 7.24 Bn | 84.61% |
| 10 | Datadog | 91.70 Bn | 86.71 Bn | 881.34 Mn | 78.59% |
Historic Data
Download Data| Date | Value |
|---|---|
| Apr 30, 2026 | 76.92% |
| Jan 31, 2026 | 77.61% |
| Oct 31, 2025 | 78.02% |
| Jul 31, 2025 | 78.10% |
| Apr 30, 2025 | 76.96% |
| Jan 31, 2025 | 77.81% |
| Oct 31, 2024 | 77.71% |
| Jul 31, 2024 | 76.85% |
| Apr 30, 2024 | 76.33% |
| Jan 31, 2024 | 76.87% |
| Oct 31, 2023 | 75.29% |
| Jul 31, 2023 | 75.44% |
| Apr 30, 2023 | 74.23% |
| Jan 31, 2023 | 74.95% |
| Oct 31, 2022 | 73.36% |
| Jul 31, 2022 | 72.45% |
| Apr 30, 2022 | 72.41% |
| Jan 31, 2022 | 897.30% |
| Oct 31, 2021 | 73.13% |
| Jul 31, 2021 | 74.56% |