ServiceNow (NOW) Operating Margin (2010 - 2025)
ServiceNow's (NOW) annual Operating Margin came in at 13.74% in FY2025, up 10.62% year-over-year from 12.42% in FY2024.
ServiceNow (NOW) Operating Margin (2010 - 2025) Analysis & Trends
ServiceNow (NOW) has 16 years of Operating Margin data on file, last reported at 13.74% in FY2025.
- Quarterly Operating Margin fell 707.0% year-over-year to 4.06% in Q2 2026, while the trailing twelve-month figure through Jun 2026 was 11.4% (down 187.0% YoY) and the FY2025 annual result came in at 13.74%, up 132.0% from the prior year.
- Operating Margin advanced to 13.74% in FY2025, from 12.42% in the prior year.
- In the past five years, Operating Margin ranged from a high of 13.74% in FY2025 to a low of 4.36% in FY2021.
- A 5-year average of 8.78% and a median of 8.49% in 2023 frame the typical range for Operating Margin.
- Annual changes were most pronounced in 2021 — Operating Margin slipped 4 bps — and 2024, when it soared 392 bps.
- Tracing NOW's Operating Margin over 5 years: stood at 4.36% in 2021, then increased by 12 bps to 4.9% in 2022, then jumped by 73 bps to 8.49% in 2023, then jumped by 46 bps to 12.42% in 2024, then climbed by 11 bps to 13.74% in 2025.
- The last three Operating Margin figures came in at 13.74% (FY2025), 12.42% (FY2024), and 8.49% (FY2023), per Business Quant data.
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Peer Comparison
| # | Company | Market Cap | Enterprise Value | Gross Profit (Qtr) | Operating Margin (Yr) |
|---|---|---|---|---|---|
| 1 | Sap Se | 255.14 Bn | 233.48 Bn | 16.51 Bn | - |
| 2 | Shopify | 193.20 Bn | 188.25 Bn | 1.71 Bn | - |
| 3 | Salesforce | 181.45 Bn | 169.61 Bn | 8.56 Bn | - |
| 4 | Uber Technologies | 160.53 Bn | 155.14 Bn | 6.38 Bn | - |
| 5 | ServiceNow | 133.04 Bn | 128.38 Bn | 2.82 Bn | - |
| 6 | Snowflake | 114.80 Bn | 111.85 Bn | 926.45 Mn | - |
| 7 | Automatic Data Processing | 113.03 Bn | 108.80 Bn | 2.51 Bn | -29.35% |
| 8 | Adobe | 110.91 Bn | 105.29 Bn | 5.90 Bn | - |
| 9 | Intuit | 101.34 Bn | 94.56 Bn | 7.24 Bn | - |
| 10 | Cadence Design Systems | 87.39 Bn | 85.95 Bn | 1.41 Bn | - |
Historic Data
Download Data| Date | Value |
|---|---|
| Dec 31, 2025 | 13.74% |
| Dec 31, 2024 | 12.42% |
| Dec 31, 2023 | 8.49% |
| Dec 31, 2022 | 4.90% |
| Dec 31, 2021 | 4.36% |
| Dec 31, 2020 | 4.40% |
| Dec 31, 2019 | 1.21% |
| Dec 31, 2018 | -1.63% |
| Dec 31, 2017 | -3.36% |
| Dec 31, 2016 | -27.47% |
| Dec 31, 2015 | -16.55% |
| Dec 31, 2014 | -22.24% |
| Dec 31, 2013 | -15.61% |
| Dec 31, 2012 | -15.42% |
| Jun 30, 2012 | -14.11% |
| Dec 31, 2011 | -5.67% |
| Jun 30, 2011 | 11.40% |
| Jun 30, 2010 | -65.08% |