KPIs & Operating Metrics(New)

Capital One Financial (COF) Service Charges (2016 - 2025)

Capital One Financial (COF) has disclosed Service Charges for 17 consecutive years, with $833.0 million as the latest value for Q4 2025.

  • On a quarterly basis, Service Charges rose 50.36% to $833.0 million in Q4 2025 year-over-year; TTM through Dec 2025 was $2.8 billion, a 44.18% increase, with the full-year FY2025 number at $2.8 billion, up 44.18% from a year prior.
  • Service Charges was $833.0 million for Q4 2025 at Capital One Financial, down from $849.0 million in the prior quarter.
  • In the past five years, Service Charges ranged from a high of $849.0 million in Q3 2025 to a low of $352.0 million in Q1 2021.
  • A 5-year average of $484.8 million and a median of $429.5 million in 2021 define the central range for Service Charges.
  • Peak YoY movement for Service Charges: dropped 9.2% in 2022, then surged 69.46% in 2025.
  • Capital One Financial's Service Charges stood at $435.0 million in 2021, then decreased by 9.2% to $395.0 million in 2022, then grew by 7.34% to $424.0 million in 2023, then soared by 30.66% to $554.0 million in 2024, then skyrocketed by 50.36% to $833.0 million in 2025.
  • Per Business Quant, the three most recent readings for COF's Service Charges are $833.0 million (Q4 2025), $849.0 million (Q3 2025), and $658.0 million (Q2 2025).