TELUS is a world leading communications technology company operating in more than 45 countries and generating over 20 billion dollars in annual revenue with more than 21 million customer connections through its advanced suite of broadband services for consumers businesses and the public sector. The company delivers mobile wireless services internet access television programming security and automation solutions and residential voice lines to a diverse subscriber base.…
TELUS is a world leading communications technology company operating in more than 45 countries and generating over 20 billion dollars in annual revenue with more than 21 million customer connections through its advanced suite of broadband services for consumers businesses and the public sector. The company delivers mobile wireless services internet access television programming security and automation solutions and residential voice lines to a diverse subscriber base. Through its TELUS Health unit it provides preventive medicine virtual care and well being technologies that reach more than 161 million lives across 200 countries and territories. TELUS Agriculture & Consumer Goods applies digital tools and data insights to improve the link between producers and consumers in the food and agriculture supply chain. TELUS Digital focuses on digital customer experience design and future focused transformation services that help global clients improve their operations and engage their audiences. Guided by its give where we live philosophy TELUS invests in initiatives that support education health and community well being. In 2023 the company launched the TELUS Student Bursary to help young Canadians pursue postsecondary education and to date the program has distributed over six million dollars in bursaries to two thousand students. Since 2000 TELUS its team members and retirees have contributed 1 point 85 billion dollars in cash in kind contributions time and programs including 2 point 5 million days of service earning TELUS the distinction of the world's most giving company.
Revenue is generated primarily from the sale of telecommunications services which include mobile voice and data plans internet connectivity television subscriptions security and alarm monitoring and residential voice lines. The company also earns income from health services such as virtual care platforms remote patient monitoring and wellness programs offered by TELUS Health. Agriculture solutions contribute revenue through digital farm management tools data analytics and supply chain optimization services provided by TELUS Agriculture & Consumer Goods. Digital experience fees come from consulting implementation and managed services for customer experience design artificial intelligence data solutions and digital transformation projects delivered by TELUS Digital. In 2025 the company reported operating revenues and other income of approximately 20 point 5 billion dollars reflecting the combined contribution of these business lines. The telecommunications subscriber base consists of approximately 10 point 3 million mobile phone subscribers 4 point 4 million connected device subscribers 2 point 8 million internet subscribers 1 point 4 million TV subscribers 1 point 2 million security and automation subscribers and 1 point 0 million residential voice lines. These recurring service contracts provide a stable source of cash flow that supports ongoing investment in network infrastructure and technology development.
The company operates through the following segments: TELUS technology solutions (TTech) TELUS health and TELUS digital experience.
- TELUS technology solutions (TTech) provides core telecommunications services including mobile wireless voice and data internet access television programming security and automation systems and residential voice lines to consumer business and public sector customers across Canada and internationally. The segment also manages network infrastructure spectrum licenses and wholesale access arrangements that underpin service delivery.
- TELUS health delivers preventive medicine virtual care remote patient monitoring and wellness initiatives that aim to improve health outcomes for individuals employers insurers and public health agencies in more than 200 countries. The segment operates digital health platforms electronic medical record tools and telehealth services that facilitate remote consultations chronic disease management and preventive screening.
- TELUS digital experience offers digital strategy customer experience design artificial intelligence data analytics and managed services that help enterprises enhance their digital touchpoints optimize operations and create innovative solutions for their customers. The segment works with clients in industries such as retail finance manufacturing and public sector to develop custom applications migrate legacy systems and implement AI driven analytics.
TELUS holds a leading position in the Canadian telecommunications market where it ranks among the largest providers of wireless and wireline services based on subscriber count and revenue scale. Its diversified portfolio that spans communications health agriculture and digital services distinguishes it from traditional telecom peers and provides cross selling opportunities that strengthen customer loyalty. The company benefits from a strong brand reputation for customer service and social responsibility which supports its ability to attract and retain subscribers in a competitive environment. Continued investment in network infrastructure spectrum acquisition and technology innovation enables TELUS to maintain high service quality and to respond effectively to evolving consumer and enterprise demands. TELUS also leverages its scale to negotiate favorable terms with equipment vendors and content providers further enhancing its cost structure. The company's integrated approach allows it to bundle services such as mobile internet TV and security creating value added packages that increase average revenue per user.
The company serves a broad customer base that includes individual consumers seeking mobile internet TV and home security services businesses of all sizes requiring reliable connectivity cloud solutions and IT support public sector entities needing mission critical communications and safety systems healthcare providers utilizing virtual care and patient management tools agricultural producers looking for data driven farm optimization and enterprise clients worldwide that engage TELUS Digital for customer experience and digital transformation projects. Specific customer names are not disclosed in the filing but the subscriber base reported for 2025 comprises approximately 10 point 3 million mobile phone subscribers 4 point 4 million connected device subscribers 2 point 8 million internet subscribers 1 point 4 million TV subscribers 1 point 2 million security and automation subscribers and 1 point 0 million residential voice lines. In addition TELUS serves thousands of business clients ranging from small enterprises to large multinational corporations that depend on its connectivity and managed services to run their operations. Public sector customers include federal provincial and municipal agencies that rely on the company's networks for emergency response transportation and public safety communications. Healthcare providers such as hospitals clinics and long term care facilities use TELUS Health solutions to improve patient access to care and to streamline administrative workflows. Agricultural producers from crop farmers to livestock ranchers utilize TELUS Agriculture & Consumer Goods platforms to monitor soil conditions track livestock and optimize supply chain logistics.