SmartRent, Inc. (NYSE: SMRT)

SmartRent, Inc. operates as an enterprise real estate technology company, providing a comprehensive management platform designed for property owners, managers, and residents. The company specializes in smart building hardware and cloud-based software-as-a-service (SaaS) solutions that offer seamless visibility and control over real estate assets. SmartRent's platform aims to lower operating costs, increase revenues, mitigate operational friction, and protect assets for owners and operators, while providing an elevated living experience for residents.

SmartRent generates revenue through a combination of hosted services, smart home devices, and installation and implementation services. The company's primary products include hosted services such as access controls, asset monitoring, WiFi, and related services. Additionally, SmartRent offers a range of smart home devices, including Hub Devices, door locks, thermostats, sensors, and light switches. These products cater to property owners and managers seeking to enhance operational efficiency and resident experience.

• Smart Communities Solutions: This segment includes software and hardware designed to enhance community functionality and integration. Key offerings include Smart Apartments, which connect smart devices to a single dashboard for remote management, and Access Control, a cloud-based system for building entry and common area access. Other solutions in this segment are Self-Guided Tours, which allow prospective renters to tour properties independently, and Package Management, which transforms package visibility and reduces labor demands.

• Smart Operations Solutions: This segment focuses on centralizing community operations to improve efficiency and collaboration. Key offerings include Work Management, which enables on-site teams to manage tasks and respond to inquiries, Answer Automation, which automates leasing and resident call handling, Audit Management, which allows for quick and reliable financial accuracy reviews, and Inspection Management, which automates the property inspection process.

SmartRent positions itself as a category leader in the enterprise smart home solutions industry. As of December 31, 2025, the company had deployed 890,870 units and approximately 600 customers, including many of the largest multifamily residential owners in the United States. The company's customers own or operate an aggregate of approximately 6.6 million rental units, representing about 13% of the U.S. market for institutionally owned multifamily rental units and single-family rental homes. SmartRent's competitive advantages include an integrated solution that combines enterprise software, hardware, and resident applications, a hardware-agnostic approach compatible with various smart devices, and an open architecture that integrates with major property management systems. The company also provides in-house professional services, ensuring consistent quality and service across markets.

SmartRent's customer base includes multifamily residential owners and management companies, as well as some of the largest single-family rental homeowners, homebuilders, and iBuyers in the United States. The company's solutions cater to a diverse range of customers seeking to enhance operational efficiency and resident experience through smart home technology.