Navient is a financial services company that focuses on education lending servicing and related financial products. The company creates long term value for customers and investors through responsible lending flexible refinancing trusted servicing oversight and decades of experience in education finance and portfolio management. Through its Earnest brand Navient helps students and families achieve financial success with digital financial services.

Navient generates revenue primarily from net interest income on its private education loan portfolio and its Federal Family Education Loan Program portfolio. The company also earns income from originating in school and refinance private education loans under the Earnest brand. Additional revenue comes from servicing fees and gains on debt repurchase activities.

Navient operates through the following segments: Consumer Lending Federal Education Loans and Other.

• The Consumer Lending segment owns and manages a portfolio of private education loans. Through the Earnest brand it originates in school and refinance loans for undergraduate and graduate borrowers. Revenue is generated mainly from net interest income on this portfolio which totaled fifteen point five billion dollars at the end of 2025. The segment reported a net interest margin of two point four nine percent in 2025. The segment focuses on credit risk management through rigorous underwriting and high quality servicing. As of the end of 2025 approximately sixty seven percent of the private education loan portfolio was funded to term with non recourse long term securitization debt.

• The Federal Education Loans segment owns and manages Federal Family Education Loan Program loans. Revenue comes from net interest income on this portfolio which amounted to twenty eight point one billion dollars at the end of 2025. The segment net interest margin was zero point six nine percent in 2025. As of the end of 2025 approximately eighty seven percent of the FFELP portfolio was funded to term with non recourse long term securitization debt. FFELP loans are insured or guaranteed by state or not for profit agencies and are protected by contractual rights to recovery from the United States Department of Education. The FFELP program was discontinued in 2010 so this portfolio is expected to wind down over time.

• The Other segment includes the corporate liquidity portfolio gains and losses from debt repurchase and unallocated shared services such as corporate and information technology costs and regulatory expenses. It also captures revenue and expenses related to transition services provided for the outsourcing of loan servicing and the divestiture of the Business Processing segment. This segment reflects restructuring and reorganization charges incurred as part of the company’s cost reduction initiatives.

Navient holds a significant position in the education finance market as one of the largest servicers of student loans in the United States. Its competitive advantages stem from decades of experience in education lending capital markets and servicing combined with the technology and customer centric approach of the Earnest brand. The company benefits from scale in its private loan portfolio and the stable cash flows generated by its federally guaranteed FFELP portfolio. These strengths enable Navient to compete effectively with other lenders and service providers in the student loan space.

Navient serves students and families seeking to finance higher education through private education loans. It also supports borrowers who hold Federal Family Education Loan Program loans by providing servicing and repayment assistance. The company’s Earnest brand targets high lifetime value customers looking for digital financial solutions throughout their financial journey.