CareView Communications, Inc. provides turn key patient video monitoring solutions for hospitals and healthcare facilities. The company focuses on increasing patient safety, lowering operational costs and fostering a safety culture among patients staff and hospital leadership. Its modular scalable solution includes high definition cameras, high fidelity two way audio and LCD displays that can be configured to fit any facility size. With installations in more than 160 hospitals, CareView reports that patient falls have decreased by 80% and sitter costs have been reduced by more than 65%. The system is designed to integrate with existing clinical workflows and electronic health record platforms.

CareView Communications, Inc. generates revenue primarily through the sale of its hardware components including the CareView Controller, the SitterView Monitor and the Application Server, together with annual software license fees for the CareView Patient Safety System. The company also offers the CareView Connect product line for long term care facilities, which includes hardware sensors and software for activity monitoring and alert management. Revenue is recognized under both sales based contracts where customers purchase equipment up front and subscription based contracts where a monthly fee covers monitoring maintenance and support. Under the sales based model, the company bills for hardware upon delivery and then for installation, training and an annual software license fee, which improves cash flow within 60 days of shipment. Service offerings include installation, training, 24 hour technical support and optional upgrades that extend the life of the installed equipment.

CareView Communications, Inc. competes in the clinical video monitoring and fall prevention market against companies such as Cisco Systems, Inc., Avasure (a division of AvaSure Holdings, Inc.), Caregility, Royal Philips Electronics and Cerner Corporation. The company differentiates itself through its patented Virtual Bed Rails and Virtual Chair Rails technology which helps distinguish normal patient movements from those indicating risk, resulting in fewer false alarms and faster staff intervention. This technology contributes to significant cost savings, reductions in patient falls, improved documentation and enhanced safety for patients and facilities. CareView emphasizes its strong intellectual property portfolio, noting that it holds approximately 40 patents that protect its core innovations and create barriers to entry for competitors. The firm also highlights its track record of delivering measurable return on investment, which supports customer retention and helps win new business in a competitive environment.

CareView Communications, Inc. serves hospitals, health systems, nursing homes, assisted living centers and long term care facilities across the United States. Specific customers include HealthTrust Purchasing Group, L. P., Premier, Inc., Vizient, Panda Health and Shore Systems and Solutions, LLC. The company also has contracts with Department of Veterans Affairs facilities through its partnership with Shore Systems and Solutions, LLC, covering approximately 1,293 VA locations. While the filing notes that a single customer accounted for 14.9% of revenue in 2025 and 19% in 2024, it does not disclose the customer's name. CareView’s broad customer base demonstrates the applicability of its technology to various care settings ranging from acute hospitals to long term residential environments.