Arcbest Corp /De/ (NASDAQ: ARCB)

ArcBest Corporation, commonly known as ArcBest, operates in the transportation and logistics industry with its stock symbol being ARCB. As a growth-oriented and digitally-enabled company, ArcBest delivers reliable and innovative solutions to meet its customers' critical supply chain needs through its two main segments: Asset-Based and Asset-Light.

The Asset-Based segment, responsible for approximately 63% of ArcBest's total revenues, offers less-than-truckload (LTL) services through ABF Freight's motor carrier operations. The Asset-Light segment, contributing around 37% of ArcBest's total revenues, provides various logistics services without significant investment in revenue equipment or real estate. Notably, no single customer accounts for more than 4% of revenues in the Asset-Based segment or more than 2% of revenues in the Asset-Light segment, highlighting a diverse customer base.

ArcBest operates in a highly competitive industry, facing competition from other national, regional, and local motor carriers, private carriage, domestic and international freight forwarders, railroads, and airlines. The company competes most directly with nonunion and union LTL carriers, including FedEx Freight Corporation, Knight-Swift Transportation Holdings Inc., Old Dominion Freight Line, Inc., Saia, Inc., and XPO, Inc. Despite the competition, ArcBest maintains a competitive edge through its ability to offer full-service logistics solutions with a wide variety of fulfillment options, its technology infrastructure, and its capacity to optimize its cost structure.

In terms of pricing, approximately 20% of ArcBest's Asset-Based business is subject to base LTL tariffs, while the remaining business is subject to individual pricing arrangements negotiated at various times throughout the year. The company also offers a dynamic pricing option, enabling customers to instantly access LTL rates online, by phone, or through API technology for shipments within the United States, Canadian cross-border, Mexico, and Puerto Rico.

ArcBest's customers include a diverse range of businesses, such as manufacturers, distributors, and retailers, located throughout North America. The company provides logistics services to and from a number of international locations.

The company's technology infrastructure is a key differentiator, enabling it to provide real-time visibility and tracking to its customers. ArcBest has invested heavily in technology, including the development of its own software and the implementation of various digital tools and platforms. The company's technology infrastructure includes a range of systems and platforms, including its proprietary transportation management system, which enables it to manage its operations and provide real-time visibility to its customers.

ArcBest is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact. The company has set goals to reduce its greenhouse gas emissions and has implemented various programs to reduce its energy consumption and waste. ArcBest has also committed to using alternative fuels and has implemented a number of initiatives to reduce its reliance on fossil fuels.

In addition to its sustainability initiatives, ArcBest is also committed to diversity, equity, and inclusion (DEI). The company has a dedicated DEI task force that works to promote diversity and inclusion within the organization. ArcBest has also implemented a number of programs to support its employees, including employee resource groups, mentorship programs, and training and development initiatives. The company's commitment to DEI has earned it recognitions such as being named one of the "Best Places to Work for Diversity" by Fortune magazine and one of the "Top 100 Most Diverse Companies" by DiversityInc.