ServiceNow NOW
NYSE NOW
$108.88 -0.25 (-0.23%)
At close: Nov 4, 2026 · 4:00 PM EST

ServiceNow (NOW) Operating Margin (2011 - 2026)

Updated

ServiceNow (NOW) posted Operating Margin of 9.38% for Q3 2026, down 7.41 percentage points from 16.79% a year earlier but up 5.31 percentage points from the prior quarter.

Analysis

ServiceNow (NOW) Operating Margin (2011 - 2026) Analysis & Trends

For the trailing twelve months through Sep 30, 2026, Operating Margin at ServiceNow was 9.68%, down 4.18 percentage points year-over-year; for FY2025, it was 13.74%, up 1.32 percentage points from FY2024.

  • Annual Operating Margin has increased for four consecutive years, with a five-year change of +9.33 percentage points (FY2020 to FY2025).
  • In prior years, ServiceNow's Operating Margin was 12.42% in FY2024 (+3.92 pp), 8.49% in FY2023 (+3.59 pp), 4.90% in FY2022 (+0.54 pp) and 4.36% in FY2021 (-0.04 pp).
  • Quarterly Operating Margin has run from a low of 1.26% in Q2 2022 to a high of 16.79% in Q3 2025 over five years.
  • On a year-over-year basis, Operating Margin has declined in each of the last four quarters, with an average year-over-year change of -1.09 percentage points over the last eight quarters.
  • The strongest year-over-year quarter for Operating Margin in the past five years was Q1 2024, with a gain of 5.88 percentage points; the weakest was Q3 2026, with a drop of 7.41 percentage points.
  • According to Business Quant data, Operating Margin for the three prior quarters was 4.06% (Q2 2026), 13.34% (Q1 2026) and 12.42% (Q4 2025).
Peer Set

Peer Comparison

# Company Market Cap Enterprise Value Gross Profit (Qtr) Operating Margin (Qtr)
1 Palantir Technologies 413.65 Bn 378.59 Bn 1.93 Bn 46.89%
2 Oracle 374.28 Bn 246.84 Bn - 34.78%
3 Sap Se 294.90 Bn 222.88 Bn 8.64 Bn 28.53%
4 Salesforce 186.99 Bn 142.87 Bn 8.70 Bn 20.55%
5 Automatic Data Processing 120.08 Bn 106.87 Bn 2.53 Bn -30.06%
6 ServiceNow 113.02 Bn 92.28 Bn 2.90 Bn 9.38%
7 Intuit 95.72 Bn 75.07 Bn 3.44 Bn 10.91%
8 Relx 74.73 Bn 73.84 Bn - -
9 Strategy 57.35 Bn 44.49 Bn 89.63 Mn 16,670.89%
10 Thomson Reuters 52.16 Bn 48.13 Bn - 21.93%
Historic Data

Historic Data

Download Data
DateValue
Sep 30, 2026 9.38%
Jun 30, 2026 4.06%
Mar 31, 2026 13.34%
Dec 31, 2025 12.42%
Sep 30, 2025 16.79%
Jun 30, 2025 11.14%
Mar 31, 2025 14.60%
Dec 31, 2024 12.65%
Sep 30, 2024 14.94%
Jun 30, 2024 9.14%
Mar 31, 2024 12.75%
Dec 31, 2023 11.08%
Sep 30, 2023 10.10%
Jun 30, 2023 5.44%
Mar 31, 2023 6.87%
Dec 31, 2022 7.99%
Sep 30, 2022 4.97%
Jun 30, 2022 1.26%
Mar 31, 2022 5.05%
Dec 31, 2021 2.17%
API Access

ServiceNow Operating Margin API

Pull this series into your own models, spreadsheets and apps with the Business Quant Historical Metrics API. The request below matches the chart above — change the frequency, period or values and it follows. Swap YOUR_API_KEY for your own key.

https://data.businessquant.com/historic?slug=operating-margin&ticker=NOW&period=max&api_key=YOUR_API_KEY