ServiceNow (NOW) Operating Margin (2011 - 2026)
ServiceNow's (NOW) quarterly Operating Margin came in at 4.06% in Q2 2026, down 707.0% on a YoY basis from 0.67% in Q2 2025, and down 69.55% quarter-over-quarter from 13.34% in Q1 2026.
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ServiceNow (NOW) Operating Margin (2011 - 2026) Analysis & Trends
ServiceNow (NOW) has reported Operating Margin for 16 consecutive years, with 4.06% the latest figure, recorded in Q2 2026.
- For the quarter ending Q2 2026, Operating Margin fell 707.0% year-over-year to 4.06%; the trailing twelve-month figure through Jun 2026 stood at 11.4% (down 187.0% YoY), and the FY2025 full-year result was 13.74%, up 132.0% from the prior year.
- Operating Margin declined to 4.06% in Q2 2026 per NOW's latest filing, from 13.34% in the prior quarter.
- Across five years, Operating Margin topped out at 16.79% in Q3 2025 and bottomed at 1.26% in Q2 2022.
- Historically, Operating Margin has averaged 9.7% across 5 years, with a median of 10.59% in 2023.
- The sharpest annual moves came in 2024 and 2026: Operating Margin surged 588 bps in 2024, then tumbled 707 bps in 2026.
- Over 5 years, Operating Margin stood at 7.99% in 2022, then soared by 39 bps to 11.08% in 2023, then grew by 14 bps to 12.65% in 2024, then retreated by 2 bps to 12.42% in 2025, then slumped by 67 bps to 4.06% in 2026.
- According to Business Quant data, Operating Margin over the past three periods registered 4.06%, 13.34%, and 12.42% for Q2 2026, Q1 2026, and Q4 2025 respectively.
Peer Set
Peer Comparison
| # | Company | Market Cap | Enterprise Value | Gross Profit (Qtr) | Operating Margin (Qtr) |
|---|---|---|---|---|---|
| 1 | ServiceNow | 146.07 Bn | 141.41 Bn | 2.82 Bn | 4.06% |
| 2 | Broadridge Financial Solutions | 19.72 Bn | 19.32 Bn | 853.00 Mn | 24.61% |
| 3 | SS&C Technologies Holdings | 19.62 Bn | 19.26 Bn | 818.30 Mn | 24.60% |
| 4 | UiPath | 6.93 Bn | 5.62 Bn | 341.45 Mn | 6.69% |
| 5 | Pegasystems | 6.14 Bn | 6.14 Bn | 312.69 Mn | 3.95% |
| 6 | Appian | 2.75 Bn | 2.59 Bn | 144.74 Mn | -2.68% |
| 7 | Materialise | 440.64 Mn | 440.54 Mn | 46.23 Mn | 3.97% |
| 8 | Jingbo Technology | 366.51 Mn | 366.12 Mn | 89,520.00 | -211.97% |
| 9 | Gloo Holdings | 215.34 Mn | 200.70 Mn | 13.43 Mn | -45.12% |
| 10 | Egain | 159.91 Mn | 76.85 Mn | 16.81 Mn | 8.90% |
Historic Data
Download Data
Historic Data
| Date | Value |
|---|---|
| Jun 30, 2026 | 4.06% |
| Mar 31, 2026 | 13.34% |
| Dec 31, 2025 | 12.42% |
| Sep 30, 2025 | 16.79% |
| Jun 30, 2025 | 11.14% |
| Mar 31, 2025 | 14.60% |
| Dec 31, 2024 | 12.65% |
| Sep 30, 2024 | 14.94% |
| Jun 30, 2024 | 9.14% |
| Mar 31, 2024 | 12.75% |
| Dec 31, 2023 | 11.08% |
| Sep 30, 2023 | 10.10% |
| Jun 30, 2023 | 5.44% |
| Mar 31, 2023 | 6.87% |
| Dec 31, 2022 | 7.99% |
| Sep 30, 2022 | 4.97% |
| Jun 30, 2022 | 1.26% |
| Mar 31, 2022 | 5.05% |
| Dec 31, 2021 | 2.17% |
| Sep 30, 2021 | 4.89% |