Growth Metrics

ServiceNow (NOW) Operating Margin (2016 - 2025)

ServiceNow's Operating Margin history spans 15 years, with the latest figure at 12.42% for Q4 2025.

  • For Q4 2025, Operating Margin fell 23.0% year-over-year to 12.42%; the TTM value through Dec 2025 reached 13.74%, up 132.0%, while the annual FY2025 figure was 13.74%, 132.0% up from the prior year.
  • Operating Margin reached 12.42% in Q4 2025 per NOW's latest filing, down from 16.79% in the prior quarter.
  • In the past five years, Operating Margin ranged from a high of 16.79% in Q3 2025 to a low of 1.26% in Q2 2022.
  • Average Operating Margin over 5 years is 8.75%, with a median of 8.56% recorded in 2022.
  • Peak YoY movement for Operating Margin: tumbled -236bps in 2022, then surged 588bps in 2024.
  • A 5-year view of Operating Margin shows it stood at 2.17% in 2021, then skyrocketed by 268bps to 7.99% in 2022, then soared by 39bps to 11.08% in 2023, then grew by 14bps to 12.65% in 2024, then dropped by -2bps to 12.42% in 2025.
  • Per Business Quant, the three most recent readings for NOW's Operating Margin are 12.42% (Q4 2025), 16.79% (Q3 2025), and 11.14% (Q2 2025).