Sprinklr (CXM) Gross Margin (2020 - 2026)
Sprinklr (CXM) posted Gross Margin of 65.65% for Q1 2026, down 1.14% on a QoQ basis from 66.41% in Q4 2025, and down 531.0% year-over-year from 15.23% in Q1 2025.
Sprinklr (CXM) Gross Margin (2020 - 2026) Analysis & Trends
Sprinklr's Gross Margin history runs 7 years deep, the most recent figure standing at 65.65% for Q1 2026.
- Quarterly Gross Margin fell 531.0% year-over-year to 65.65% in Q1 2026, while the trailing twelve-month figure through Jan 2026 was 67.4% (down 475.0% YoY) and the FY2026 annual result came in at 67.4%, down 475.0% from the prior year.
- Gross Margin was 65.65% for Q1 2026 at Sprinklr, down from 66.41% in the prior quarter.
- Across five years, Gross Margin topped out at 76.21% in Q1 2023 and bottomed at 65.65% in Q1 2026.
- A 5-year average of 72.05% and a median of 72.01% in 2022 frame the typical range for Gross Margin.
- Annual changes were most pronounced in 2023 — Gross Margin surged 555 bps — and 2026, when it slumped 531 bps.
- Sprinklr's Gross Margin stood at 74.23% in 2022, then increased by 1 bps to 75.07% in 2023, then retreated by 5 bps to 71.17% in 2024, then decreased by 7 bps to 66.41% in 2025, then retreated by 1 bps to 65.65% in 2026.
- Business Quant data shows CXM's Gross Margin at 65.65% in Q1 2026, 66.41% in Q4 2025, and 68.2% in Q3 2025.
Peer Comparison
| # | Company | Market Cap | Enterprise Value | Gross Profit (Qtr) | Gross Margin (Qtr) |
|---|---|---|---|---|---|
| 1 | Sap Se | 208.91 Bn | 189.27 Bn | 8.16 Bn | 72.98% |
| 2 | Full Truck Alliance | 188.77 Bn | 186.13 Bn | - | - |
| 3 | Shopify | 145.98 Bn | 140.23 Bn | 1.55 Bn | 48.77% |
| 4 | Uber Technologies | 141.48 Bn | 140.44 Bn | 5.95 Bn | 45.03% |
| 5 | Salesforce | 128.51 Bn | 116.67 Bn | 8.56 Bn | 76.92% |
| 6 | ServiceNow | 98.38 Bn | 93.20 Bn | 2.82 Bn | 70.68% |
| 7 | Automatic Data Processing | 97.56 Bn | 94.34 Bn | 2.87 Bn | 48.28% |
| 8 | Snowflake | 91.55 Bn | 88.59 Bn | 926.45 Mn | 66.61% |
| 9 | Cadence Design Systems | 89.91 Bn | 88.50 Bn | 1.41 Bn | 95.85% |
| 10 | Sprinklr | 1.38 Bn | 1.22 Bn | 144.83 Mn | 65.65% |
Historic Data
Download Data| Date | Value |
|---|---|
| Jan 31, 2026 | 65.65% |
| Oct 31, 2025 | 66.41% |
| Jul 31, 2025 | 68.20% |
| Apr 30, 2025 | 69.52% |
| Jan 31, 2025 | 70.96% |
| Oct 31, 2024 | 71.17% |
| Jul 31, 2024 | 72.63% |
| Apr 30, 2024 | 73.91% |
| Jan 31, 2024 | 75.52% |
| Oct 31, 2023 | 75.07% |
| Jul 31, 2023 | 75.64% |
| Apr 30, 2023 | 75.81% |
| Jan 31, 2023 | 76.21% |
| Oct 31, 2022 | 74.23% |
| Jul 31, 2022 | 72.01% |
| Apr 30, 2022 | 71.22% |
| Jan 31, 2022 | 70.66% |
| Oct 31, 2021 | 69.54% |
| Jul 31, 2021 | 68.54% |
| Apr 30, 2021 | 71.43% |