Sprinklr (CXM) Gross Margin (2020 - 2026)

Sprinklr (CXM) posted Gross Margin of 65.65% for Q1 2026, down 1.14% on a QoQ basis from 66.41% in Q4 2025, and down 531.0% year-over-year from 15.23% in Q1 2025.

Sprinklr (CXM) Gross Margin (2020 - 2026) Analysis & Trends

Sprinklr's Gross Margin history runs 7 years deep, the most recent figure standing at 65.65% for Q1 2026.

  • Quarterly Gross Margin fell 531.0% year-over-year to 65.65% in Q1 2026, while the trailing twelve-month figure through Jan 2026 was 67.4% (down 475.0% YoY) and the FY2026 annual result came in at 67.4%, down 475.0% from the prior year.
  • Gross Margin was 65.65% for Q1 2026 at Sprinklr, down from 66.41% in the prior quarter.
  • Across five years, Gross Margin topped out at 76.21% in Q1 2023 and bottomed at 65.65% in Q1 2026.
  • A 5-year average of 72.05% and a median of 72.01% in 2022 frame the typical range for Gross Margin.
  • Annual changes were most pronounced in 2023 — Gross Margin surged 555 bps — and 2026, when it slumped 531 bps.
  • Sprinklr's Gross Margin stood at 74.23% in 2022, then increased by 1 bps to 75.07% in 2023, then retreated by 5 bps to 71.17% in 2024, then decreased by 7 bps to 66.41% in 2025, then retreated by 1 bps to 65.65% in 2026.
  • Business Quant data shows CXM's Gross Margin at 65.65% in Q1 2026, 66.41% in Q4 2025, and 68.2% in Q3 2025.

Peer Comparison

# Company Market Cap Enterprise Value Gross Profit (Qtr) Gross Margin (Qtr)
1 Sap Se 208.91 Bn 189.27 Bn 8.16 Bn 72.98%
2 Full Truck Alliance 188.77 Bn 186.13 Bn - -
3 Shopify 145.98 Bn 140.23 Bn 1.55 Bn 48.77%
4 Uber Technologies 141.48 Bn 140.44 Bn 5.95 Bn 45.03%
5 Salesforce 128.51 Bn 116.67 Bn 8.56 Bn 76.92%
6 ServiceNow 98.38 Bn 93.20 Bn 2.82 Bn 70.68%
7 Automatic Data Processing 97.56 Bn 94.34 Bn 2.87 Bn 48.28%
8 Snowflake 91.55 Bn 88.59 Bn 926.45 Mn 66.61%
9 Cadence Design Systems 89.91 Bn 88.50 Bn 1.41 Bn 95.85%
10 Sprinklr 1.38 Bn 1.22 Bn 144.83 Mn 65.65%

Historic Data

Download Data
DateValue
Jan 31, 2026 65.65%
Oct 31, 2025 66.41%
Jul 31, 2025 68.20%
Apr 30, 2025 69.52%
Jan 31, 2025 70.96%
Oct 31, 2024 71.17%
Jul 31, 2024 72.63%
Apr 30, 2024 73.91%
Jan 31, 2024 75.52%
Oct 31, 2023 75.07%
Jul 31, 2023 75.64%
Apr 30, 2023 75.81%
Jan 31, 2023 76.21%
Oct 31, 2022 74.23%
Jul 31, 2022 72.01%
Apr 30, 2022 71.22%
Jan 31, 2022 70.66%
Oct 31, 2021 69.54%
Jul 31, 2021 68.54%
Apr 30, 2021 71.43%