Citizens Community Bancorp, Inc. is a Maryland corporation organized in 2004 and operates as a bank holding company. The company’s primary activity is holding the stock of its wholly owned subsidiary bank, Citizens Community Federal N. A. The bank provides commercial, agricultural and consumer banking services to customers in Wisconsin and Minnesota through twenty one branch locations that offer full service. Its main markets include the Chippewa Valley Region in Wisconsin, the Twin Cities and Mankato markets in Minnesota and various rural communities surrounding these areas. At December 31, 2025 the company reported total assets of approximately one point seven eight two billion dollars, deposits of one point five two four billion dollars and equity of one hundred eighty seven point nine million dollars. The company was formed to provide a stable source of capital for its banking subsidiary and to pursue growth opportunities through acquisitions or organic expansion. It is subject to oversight by the Federal Reserve Board as a bank holding company and by the Office of the Comptroller of the Currency for its national bank subsidiary. These regulatory frameworks influence capital requirements, reporting standards and permissible activities.

The company generates revenue primarily from interest income earned on its loan portfolio and investment securities. The loan portfolio consists of commercial real estate loans, commercial and industrial loans, agricultural real estate loans, agricultural operating loans, residential mortgage loans and consumer installment loans. Interest income is supplemented by fees generated from deposit services, loan origination fees and other ancillary banking products. The bank also earns returns on its investment holdings which include mortgage backed securities, asset backed securities, U. S. Government sponsored agency securities and corporate debt securities. Revenue is derived from serving businesses, agricultural operators and individual consumers who seek financing, deposit accounts and related financial services. The bank manages interest rate risk by matching the maturities of its assets and liabilities and by using derivative instruments when appropriate. Fee income includes charges for account maintenance, ATM usage and merchant services. The investment portfolio is designed to provide liquidity while generating yields that complement the bank’s lending activities.

Citizens Community Bancorp, Inc. competes in the community banking sector of the Upper Midwest that is highly regulated. Its principal competitors include other regional banks, credit unions, mortgage banking firms, finance companies and non bank entities such as insurance companies and money market funds that offer similar deposit and loan products. The company differentiates itself through a focus on relationship banking, personalized service and a commitment to small business solutions. It leverages technology such as internet banking, mobile banking and remote deposit capture to enhance convenience for customers who are not located near a branch. Although larger institutions may have greater resources, the company maintains competitive pricing by emphasizing local decision making and flexible loan structuring. Its capital ratios and adherence to regulatory standards support a safe and sound operation that appeals to depositors who are conscious of risk. The bank emphasizes community involvement by sponsoring local events and supporting charitable organizations in its market areas. Its long term goal is to grow market share while maintaining prudent underwriting standards. Employee training and development programs are intended to ensure that staff can meet evolving customer needs.

The company serves a diverse customer base that includes businesses that are small or medium in size, agricultural producers and individual households. Business customers range from retail stores and service providers to farms and agribusinesses requiring operating lines of credit and real estate financing. Agricultural customers receive loans for land acquisition, equipment purchase and seasonal operating needs. Consumer customers obtain residential mortgages, home equity lines of credit, auto loans and other personal credit products. Deposit customers include individuals and businesses that place checking, savings, money market and certificate of deposit accounts with the bank. No specific customer names are disclosed in the filing. Deposit accounts are largely composed of checking and savings balances, with a growing share of money market and certificate of deposit holdings. Loan demand is driven by both commercial expansion projects and consumer purchases such as home improvements and vehicle acquisitions.