Xerox Holdings Corporation is a workplace technology company that builds and integrates services led, software enabled solutions for enterprises of all sizes. The company focuses on helping customers manage information and document workflows across digital and physical platforms, delivering a seamless, secure and sustainable experience. Xerox Holdings Corporation leverages investments in IT infrastructure, artificial intelligence, Internet of Things, intelligent document…
Xerox Holdings Corporation is a workplace technology company that builds and integrates services led, software enabled solutions for enterprises of all sizes. The company focuses on helping customers manage information and document workflows across digital and physical platforms, delivering a seamless, secure and sustainable experience. Xerox Holdings Corporation leverages investments in IT infrastructure, artificial intelligence, Internet of Things, intelligent document processing, robotic process automation and related technologies to address productivity challenges of a hybrid workplace and distributed workforce.
Xerox Holdings Corporation generates revenue primarily from the sale of equipment, supplies, software, services and financing arrangements. Its revenue streams consist of Workplace Solutions, Production Solutions, Xerox Services, Xerox Financial Solutions and IT Solutions, encompassing hardware sales, post sale service contracts, supplies, software licensing and lease financing. The company serves a diverse customer base that includes small and mid sized businesses, printing production companies, governmental entities, educational institutions and Fortune 1000 corporations across North America, Europe, Latin America, Asia Pacific, the Middle East, Africa and India.
The company operates through the following segments: Print and Other and IT Solutions.
- Print and Other: This segment includes the design, development and sale of document management systems, supplies and services, financing and technology related offerings, and digital and print related software products and services, covering Workplace Solutions, Production Solutions, Xerox Services and Xerox Financial Solutions.
- IT Solutions: This segment provides integrated IT infrastructure solutions, delivering business outcomes through Device Lifecycle Solutions and Managed IT Services, while also offering Network and Security Solutions and Infrastructure and Cloud Solutions supported by professional services, engineering capabilities and an extensive partner ecosystem.
Xerox Holdings Corporation holds a leading or among the leading position in the entry, mid range and high end segments of the print market, competing on technology, performance, price, quality, reliability, brand reputation, distribution, service and support. Its principal competitors in the print business include Brother, Canon, FUJIFILM Business Innovations Corp., HP Inc., Konica Minolta, Kyocera and Ricoh. The company’s competitive advantages stem from its globally recognizable brand, deep expertise in document management, innovative technology portfolio and strong service delivery capabilities. In the IT Solutions arena, Xerox Holdings Corporation competes with other integrated IT solutions providers and value added resellers, differentiating itself through the breadth of its IT offerings, the skill and quality of its service and support technicians, relationships with OEM partners and the ability to leverage its existing client base to deliver combined print and IT solutions.
Xerox Holdings Corporation serves a broad range of customers including small and mid sized businesses, printing production companies, governmental entities, educational institutions and Fortune 1000 corporations. The company does not rely on any single customer or a small group of customers, with revenue diversified across industries and geographies. While the filing does not disclose specific customer names, the described customer types illustrate the wide applicability of its workplace technology and IT solutions.