Shell plc operates as a global integrated energy company engaged in the exploration production refining marketing and trading of oil natural gas and related products worldwide.

Shell generates revenue primarily through the sale of crude oil natural gas refined petroleum products petrochemicals and electricity to industrial commercial and residential customers across diverse markets.

The company operates through the following segments: Integrated Gas Upstream and Downstream.

• Integrated Gas focuses on the liquefaction of natural gas and the production and sale of liquefied natural gas (LNG) and gas-to-liquids products.

• Upstream is responsible for the exploration and extraction of crude oil and natural gas from onshore and offshore reservoirs.

• Downstream manages the refining of crude oil into fuels and lubricants the manufacturing and marketing of petrochemicals and the operation of retail sites for fuel and convenience goods.

Shell holds a leading position among international oil companies competing with firms such as ExxonMobil Chevron TotalEnergies and BP leveraging its scale technological capabilities and integrated value chain to maintain resilience across energy market cycles.

Shell serves a broad customer base including industrial manufacturers utility companies transportation operators governments and individual consumers who purchase fuel and energy products through its global retail network.