Cloudbased Contact Center was Cloopen Group Holding’s largest product and service line in fiscal 2025, bringing in $219.17M of $535.71M (41%).
| Product and Service | FY 2018 | FY 2019 | FY 2020 | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 |
|---|---|---|---|---|---|---|---|---|
| Cloudbased Contact Center | $310.77M | $256.96M | $268.08M | $219.17M | ||||
| Cloudbased Cc | — | — | — | — | ||||
| Covering Communications Platform As Service Text Messaging | $119.42M | $136.65M | $132.24M | $80.93M | ||||
| - Text Messaging | — | — | — | — | ||||
| Cloudbased Unified Communications & Collaboration | $89.35M | $117.55M | $116.08M | $162.82M | ||||
| Cloudbased Ucc | — | — | — | — | ||||
| Covering Communications Platform As Service | — | — | — | — | ||||
| Covering Communications Platform As Service Voice Calls | $25.95M | $25.96M | $35.71M | $42.74M | ||||
| - Voice Calls | — | — | — | — | ||||
| Covering Communications Platform As Service Others | $46.80M | $32.80M | $21.46M | $25.00M | ||||
| - Others | — | — | — | — | ||||
| Service, Other | $1.35M | $1.10M | — | $5.05M | ||||
| Other Services | — | — | — | — | ||||
| Total | $593.63M | $571.02M | $573.57M | $535.71M |
Cloopen Group Holding brought in $535.71M from its six product and service lines in fiscal 2025, the year ended December 31, 2025. Cloopen Group Holding regrouped these lines after fiscal 2024, so the total does not compare directly with that year's $573.57M. Cloudbased Contact Center was the largest at $219.17M (40.9%), ahead of Cloudbased Unified Communications & Collaboration at $162.82M (30.4%) and Covering Communications Platform As Service Text Messaging at $80.93M (15.1%). The other three lines brought in $72.79M combined.
Compared with fiscal 2024, Cloudbased Unified Communications & Collaboration grew fastest, up 40.3% to $162.82M, while Covering Communications Platform As Service Text Messaging fell the most, down 38.8% to $80.93M. From fiscal 2022 to 2025, combined revenue from these lines fell from $593.63M to $535.71M, a compound annual decline of 3.4%. Cloudbased Contact Center's share of the total fell from 52.3% to 40.9%.
Revenue Based On Gross Basis was Cloopen Group Holding’s largest revenue line in fiscal 2025, bringing in $524.94M of $535.71M (98%).
| Contract with Customer, Basis of Pricing | FY 2019 | FY 2020 | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 |
|---|---|---|---|---|---|---|---|
| Revenue Based On Gross Basis | $579.63M | $555.41M | $558.93M | $524.94M | |||
| On A Gross Basis | — | — | — | — | |||
| Revenue Based On Net Basis | $14.01M | $15.62M | $14.64M | $10.77M | |||
| On A Net Basis | — | — | — | — | |||
| Total | $593.63M | $571.02M | $573.57M | $535.71M |
Cloopen Group Holding brought in $535.71M from its two revenue lines in fiscal 2025, the year ended December 31, 2025. That was down 6.6% from $573.57M in fiscal 2024. Revenue Based On Gross Basis was the largest at $524.94M (98.0%), ahead of Revenue Based On Net Basis at $10.77M (2.0%).
Compared with fiscal 2024, Revenue Based On Gross Basis fell 6.1% to $524.94M and Revenue Based On Net Basis fell 26.4% to $10.77M. From fiscal 2022 to 2025, combined revenue from these revenue lines fell from $593.63M to $535.71M, a compound annual decline of 3.4%. Revenue Based On Gross Basis' share held steady at about 98.0%.
Transferred Over Time was Cloopen Group Holding’s largest revenue line in fiscal 2025, bringing in $308.99M of $535.71M (58%).
| Timing of Transfer of Good or Service | FY 2018 | FY 2019 | FY 2020 | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 |
|---|---|---|---|---|---|---|---|---|
| Transferred At Point In Time | $381.16M | $331.22M | $301.48M | $226.72M | ||||
| Point In Time | — | — | — | — | ||||
| Transferred Over Time | $212.47M | $239.80M | $272.09M | $308.99M | ||||
| Over Time | — | — | — | — | ||||
| Total | $593.63M | $571.02M | $573.57M | $535.71M |
Cloopen Group Holding brought in $535.71M from its two revenue lines in fiscal 2025, the year ended December 31, 2025. That was down 6.6% from $573.57M in fiscal 2024. Transferred Over Time was the largest at $308.99M (57.7%), ahead of Transferred At Point In Time at $226.72M (42.3%).
Compared with fiscal 2024, Transferred Over Time grew 13.6% to $308.99M, while Transferred At Point In Time fell 24.8% to $226.72M. From fiscal 2022 to 2025, combined revenue from these revenue lines fell from $593.63M to $535.71M, a compound annual decline of 3.4%. Transferred Over Time's share of the total rose from 35.8% to 57.7%.
Cloopen Group Holding (RAASY) reports its revenue by product and service, by contract with customer, basis of pricing and by timing of transfer of good or service. In fiscal 2025, Cloudbased Contact Center was its largest product and service line, bringing in $219.17M (40.9% of the total), followed by Cloudbased Unified Communications & Collaboration at $162.82M (30.4%).
Cloudbased Contact Center was Cloopen Group Holding's largest product and service line in fiscal 2025, bringing in $219.17M, or 40.9% of the $535.71M total across its six product and service lines.
Revenue Based On Gross Basis was Cloopen Group Holding's largest revenue line in fiscal 2025, bringing in $524.94M, or 98.0% of the $535.71M total across its two revenue lines.
Transferred Over Time grew faster than Transferred At Point In Time in fiscal 2025, up 13.6% from $272.09M to $308.99M. Transferred At Point In Time fell 24.8% to $226.72M.
Every figure comes from Cloopen Group Holding's annual financial filings, as reported. Each line keeps the name Cloopen Group Holding gives it, and years follow its fiscal calendar.
Cloopen Group Holding's revenue by product and service goes back to fiscal 2018, with figures through fiscal 2025. The latest four fiscal years are free to view, and the full history is available with a Business Quant subscription.