Fluent, Inc. is a commerce media solutions provider that connects top tier brands with highly engaged consumers. The company leverages diverse advertising inventory, robust first party data, and proprietary machine learning to unlock additional revenue streams for partners and enable advertisers to acquire valuable customers at scale. Fluent primarily delivers customer acquisition services through highly scalable digital marketing campaigns that link advertiser clients with…
Fluent, Inc. is a commerce media solutions provider that connects top tier brands with highly engaged consumers. The company leverages diverse advertising inventory, robust first party data, and proprietary machine learning to unlock additional revenue streams for partners and enable advertisers to acquire valuable customers at scale. Fluent primarily delivers customer acquisition services through highly scalable digital marketing campaigns that link advertiser clients with the consumers they seek to reach. It accesses these consumers via its commerce media solutions marketplace (Commerce Media Solutions) and its owned and operated digital media properties (O&O Sites).
Fluent generates revenue by delivering measurable marketing results to its clients and is predominantly paid on a negotiated or market driven basis per click, per lead, or per other action that aligns with the customer acquisition cost targets of advertisers. For its O&O Sites and Call Solutions businesses, the company bears the cost of acquiring consumers from media partners and then monetizes that traffic through targeted offers, surveys, and performance based campaigns that generate leads, calls, app downloads, or sales. Its Commerce Media Solutions operates under exclusive long term contracts with media partners who are generally compensated on a revenue share or impression basis, allowing Fluent to earn fees from ad placements made after a transaction or other high intent moments on partner sites and apps. Additionally, through its wholly owned subsidiary AdParlor, LLC, Fluent provides managed creator marketing and media buying services on social platforms, which contributes further to its revenue streams.
The company operates through the following segments.
• O&O Sites: This segment consists of owned and operated digital media properties where users register, provide contact information and opt in permission for telemarketing, email, SMS and push messaging, and over 90% engage via mobile devices; Fluent then uses its proprietary direct marketing technology to engage users with surveys, polls and other interactions to learn about their lifestyles, preferences and purchase histories, and serves targeted, relevant offers on behalf of advertiser clients.
• Commerce Media Solutions: This segment embeds Fluent’s proprietary ad serving technology in partner sites and mobile apps at post transaction and post action moments to identify and acquire consumers for advertiser clients, with media partners generally compensated on a revenue share or impression basis, thereby generating high intent traffic that delivers superior return on ad spend for advertisers.
• Call Solutions: This segment operates a call center supported performance marketplace that delivers live, call based campaigns to help clients increase engagement, with a historical focus on the health insurance sector.
• AdParlor: As Fluent's wholly owned subsidiary, this segment provides advertiser clients a managed service for creator marketing and media buying on various social platforms, contributing to the company’s non core revenue streams.
Fluent positions itself as a performance focused commerce media provider that emphasizes measurable return on ad spend and high quality consumer acquisition. The company competes with other performance marketing firms, ad tech platforms and affiliate networks that offer similar pay per action services, but it distinguishes itself through its proprietary first party data set, machine learning optimization, exclusive long term partnerships with media owners and its ability to deliver post transaction inventory that yields higher conversion rates. These capabilities allow Fluent to offer advertisers a more efficient cost per acquisition and to retain relationships with brands seeking transparent data driven marketing outcomes.
Fluent’s customer base consists of advertisers, brands and agencies that operate in a variety of verticals including Media & Entertainment, Financial Products & Services, Health & Life Sciences, Retail & Consumer and Staffing & Recruitment. These clients rely on Fluent’s performance based campaigns to acquire new customers, generate leads and drive measurable sales outcomes.
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Sector: Communication Services Industry: Advertising Agencies CIK: 0001460329