Embraer S. A. designs, develops, manufactures and supports commercial, executive and defense aircraft along with related services and solutions. The company produces a wide range of products from small turboprop trainers to large multi mission transport jets. It also offers flight training, maintenance and digital support packages to its customers worldwide. The company operates in the aerospace and defense industry, serving airlines, corporate clients, government forces and other customers worldwide.

Revenue comes from the sale of aircraft, including commercial jets, executive jets and military platforms, as well as from service contracts for maintenance, repair, overhaul, training and spare parts. The company also generates income from leasing activities and from the provision of digital and technical support solutions. In recent years, aircraft sales have accounted for the majority of total revenue while service and support contributions have provided a steady recurring income stream.

The company operates through the following segments: Commercial Aviation, Executive Aviation, Defense & Security, Services & Support, and Other Segments.

• Commercial Aviation: This segment designs and manufactures regional jet families such as the ERJ, EMBRAER 170 190 and E Jets E2, which are sold to airlines for passenger and cargo transport. The ERJ family includes models seating up to fifty passengers and has been widely used in North American regional markets.

• Executive Aviation: This segment designs and manufactures business jets such as the Phenom and Praetor families, serving corporate flight departments, charter operators, high net worth individuals and other private owners. The Phenom line offers entry level and light jet options with seating for up to eleven passengers.

• Defense & Security: This segment develops and produces military transport aircraft like the KC 390, trainer aircraft such as the A 29 Super Tucano, surveillance systems and related services for government armed forces and security agencies. The KC 390 is a multi role transport capable of aerial refueling, cargo and troop transport and has been selected by several NATO and partner nations.

• Services & Support: This segment provides maintenance, repair, overhaul, training, spare parts and digital solutions for the company's commercial, executive and defense aircraft fleets. It operates a global network of owned maintenance repair and overhaul facilities and authorized service centers located in the United States, Europe, Brazil and other regions.

• Other Segments: This segment includes activities such as the production of the Ipanema agricultural aircraft, the supply of parts for e VTOL programs and other miscellaneous operations. The Ipanema is an ethanol powered crop duster used by Brazilian farmers and has been produced for several decades.

Embraer S. A. is recognized as a leading manufacturer of jets with up to 150 seats, holding about a 30% market share in cumulative deliveries since 2004 according to industry data. The company competes with firms such as Airbus with its A220, COMAC with the C909, Mitsubishi with the SpaceJet (though its program was cancelled), Bombardier with the CRJ series and Embraer differentiates itself through fuel efficient designs, commonality of parts across families, a broad global customer base and strong aftermarket support. Its ability to offer common cockpits and shared components reduces training and maintenance costs for airlines.

Embraer S. A. serves a diverse customer base that includes major airlines such as American Airlines, SkyWest, Azul Linhas Aereas, LATAM Airlines Group and KLM; corporate and private operators including fractional ownership firms, charter services and high net worth individuals; and government defense customers like the Brazilian Air Force, the Portuguese Air Force and the Hungarian Defence Force. The company also provides support services to maintenance repair and overhaul operators worldwide. Specific airline customers have included American Airlines for its EMBRAER 175 fleet, SkyWest for its EMBRAER 175 and E Jets E2 orders and Azul for its E Jets E2 purchases.