Zoom Communications (ZM) Gross Margin (2018 - 2026)
Zoom Communications' (ZM) quarterly Gross Margin came in at 77.16% in Q3 2026, down 40.0% year-over-year from 128.6% in Q3 2025, and up 1.14% quarter-over-quarter from 76.29% in Q1 2026.
Analysis
Zoom Communications (ZM) Gross Margin (2018 - 2026) Analysis & Trends
Zoom Communications (ZM) has reported Gross Margin for 9 consecutive years, with 77.16% the latest figure, recorded in Q3 2026.
- On a quarterly basis, Gross Margin fell 40.0% year-over-year to 77.16% in Q3 2026; TTM through Jul 2026 was 77.22%, a 84.0% increase from a year earlier, with the FY2026 full-year figure at 77.02%, up 123.0% from the prior year.
- Gross Margin was 77.16% for Q3 2026 at Zoom Communications, up from 76.29% in the prior quarter.
- Over five years, Gross Margin peaked at 77.9% in Q4 2025 and troughed at 73.67% in Q1 2023.
- A 5-year average of 76.05% and a median of 76.02% in 2024 frame the typical range for Gross Margin.
- Across the five-year window, Gross Margin surged 627 bps in 2022 and tumbled 231 bps in 2023, its largest moves.
- Over 5 years, Gross Margin stood at 75.44% in 2022, then increased by 1 bps to 76.16% in 2023, then decreased by 0 bps to 75.89% in 2024, then gained by 3 bps to 77.9% in 2025, then dropped by 1 bps to 77.16% in 2026.
- The last three Gross Margin figures came in at 77.16% (Q3 2026), 76.29% (Q1 2026), and 77.9% (Q4 2025), per Business Quant data.
Peer Set
Peer Comparison
| # | Company | Market Cap | Enterprise Value | Gross Profit (Qtr) | Gross Margin (Qtr) |
|---|---|---|---|---|---|
| 1 | Twilio | 35.77 Bn | 33.11 Bn | 725.87 Mn | 48.42% |
| 2 | Zoom Communications | 29.62 Bn | 22.37 Bn | 985.50 Mn | 77.16% |
| 3 | Nice | 6.38 Bn | 6.02 Bn | 995.81 Mn | 64.21% |
| 4 | RingCentral | 6.14 Bn | 6.03 Bn | 472.31 Mn | 71.89% |
| 5 | Five9 | 2.49 Bn | 1.83 Bn | 166.74 Mn | 53.37% |
| 6 | Bandwidth | 1.35 Bn | 1.17 Bn | 78.54 Mn | 35.72% |
| 7 | Consensus Cloud Solutions | 648.68 Mn | 549.78 Mn | 73.07 Mn | 79.98% |
| 8 | Ooma | 640.32 Mn | 622.79 Mn | 50.99 Mn | 61.26% |
| 9 | Agora | 498.86 Mn | 423.01 Mn | 25.74 Mn | 63.67% |
| 10 | 8X8 | 263.26 Mn | 168.30 Mn | - | - |
Historic Data
Download Data
Historic Data
| Date | Value |
|---|---|
| Jul 31, 2026 | 77.16% |
| Jan 31, 2026 | 76.29% |
| Oct 31, 2025 | 77.90% |
| Jul 31, 2025 | 77.56% |
| Apr 30, 2025 | 76.30% |
| Jan 31, 2025 | 75.73% |
| Oct 31, 2024 | 75.89% |
| Jul 31, 2024 | 75.48% |
| Apr 30, 2024 | 76.05% |
| Jan 31, 2024 | 75.90% |
| Oct 31, 2023 | 76.16% |
| Jul 31, 2023 | 76.59% |
| Apr 30, 2023 | 76.12% |
| Jan 31, 2023 | 73.67% |
| Oct 31, 2022 | 75.44% |
| Jul 31, 2022 | 75.11% |
| Apr 30, 2022 | 75.62% |
| Jan 31, 2022 | 75.98% |
| Oct 31, 2021 | 74.21% |
| Jul 31, 2021 | 74.42% |