United States Canada was TTEC Holdings’s largest region in fiscal 2025, bringing in $1.45B of $2.14B (68%).
| Geography | FY 2010 | FY 2011 | FY 2012 | FY 2013 | FY 2014 | FY 2015 | FY 2016 | FY 2017 | FY 2018 | FY 2019 | FY 2020 | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| United States Canada | $1.74B | $1.71B | $1.50B | $1.45B | ||||||||||||
| United States | — | — | — | — | ||||||||||||
| Philippines Asia Pacific India | $457.53M | $477.46M | $419.86M | $374.97M | ||||||||||||
| Philippines | — | — | — | — | ||||||||||||
| Latin America | $116.55M | $131.98M | $115.69M | $106.45M | ||||||||||||
| Emea | $131.58M | $142.67M | $174.16M | $203.54M | ||||||||||||
| Europe Middle East Africa | — | — | — | — | ||||||||||||
| Canada | — | — | — | — | ||||||||||||
| Asia Pacific[ Member] | — | — | — | — | ||||||||||||
| Asia Pacific India[ Member] | — | — | — | — | ||||||||||||
| Asia Pacific | — | — | — | — | ||||||||||||
| Total | $2.44B | $2.46B | $2.21B | $2.14B |
TTEC Holdings brought in $2.14B from its four regions in fiscal 2025, the year ended December 31, 2025. That was down 3.2% from $2.21B in fiscal 2024. United States Canada was the largest at $1.45B (67.9%), ahead of Philippines Asia Pacific India at $374.97M (17.5%) and Emea at $203.54M (9.5%). The remaining region, Latin America, brought in $106.45M.
Compared with fiscal 2024, Emea grew fastest, up 16.9% to $203.54M, while Philippines Asia Pacific India fell the most, down 10.7% to $374.97M. From fiscal 2022 to 2025, combined revenue from these regions fell from $2.44B to $2.14B, a compound annual decline of 4.4%. United States Canada's share of the total fell from 71.1% to 67.9%.
Ttec Engage was TTEC Holdings’s largest segment in fiscal 2025, bringing in $1.67B of $2.14B (78%).
| Segment | FY 2014 | FY 2015 | FY 2016 | FY 2017 | FY 2018 | FY 2019 | FY 2020 | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Ttec Engage | $1.98B | $1.98B | $1.75B | $1.67B | ||||||||
| Customer Management Services | — | — | — | — | ||||||||
| Ttec Digital | $463.67M | $486.88M | $459.02M | $469.20M | ||||||||
| Customer Technology Services | — | — | — | — | ||||||||
| Customer Growth Services | — | — | — | — | ||||||||
| Customer Strategy Services | — | — | — | — | ||||||||
| Intersegment Eliminations | — | — | — | — | ||||||||
| Total | $2.44B | $2.46B | $2.21B | $2.14B |
TTEC Holdings brought in $2.14B from its two segments in fiscal 2025, the year ended December 31, 2025. That was down 3.2% from $2.21B in fiscal 2024. Ttec Engage was the largest at $1.67B (78.0%), ahead of Ttec Digital at $469.20M (22.0%).
Compared with fiscal 2024, Ttec Digital grew 2.2% to $469.20M, while Ttec Engage fell 4.6% to $1.67B. From fiscal 2022 to 2025, combined revenue from these segments fell from $2.44B to $2.14B, a compound annual decline of 4.4%. Ttec Engage's share of the total fell from 81.0% to 78.0%.
Customer Management Services was TTEC Holdings’s largest segment in fiscal 2013, bringing in $890.88M of $1.19B (75%).
| Components for reportable segments | FY 2010 | FY 2011 | FY 2012 | FY 2013 |
|---|---|---|---|---|
| Customer Management Services | $1.00B | $983.63M | $923.77M | $890.88M |
| Customer Growth Services | $78.99M | $95.63M | $100.77M | $101.00M |
| Customer Technology Services | $12.12M | $66.98M | $96.85M | $152.49M |
| Customer Strategy Services | $2.27M | $33.15M | $41.59M | $48.79M |
| Total | $1.09B | $1.18B | $1.16B | $1.19B |
TTEC Holdings brought in $1.19B from its four segments in fiscal 2013, the year ended December 31, 2013. That was up 2.6% from $1.16B in fiscal 2012. Customer Management Services was the largest at $890.88M (74.7%), ahead of Customer Technology Services at $152.49M (12.8%) and Customer Growth Services at $101.00M (8.5%). The remaining segment, Customer Strategy Services, brought in $48.79M.
Compared with fiscal 2012, Customer Technology Services grew fastest, up 57.4% to $152.49M, while Customer Management Services fell the most, down 3.6% to $890.88M. From fiscal 2010 to 2013, combined revenue from these segments grew from $1.09B to $1.19B, a compound annual growth rate of 2.9%. Customer Management Services' share of the total fell from 91.5% to 74.7%.
TTEC Holdings (TTEC) reports its revenue by geography, by segment and by components for reportable segments. In fiscal 2025, United States Canada was its largest region, bringing in $1.45B (67.9% of the total), followed by Philippines Asia Pacific India at $374.97M (17.5%).
United States Canada was TTEC Holdings' largest region in fiscal 2025, bringing in $1.45B, or 67.9% of the $2.14B total across its four regions.
Ttec Engage was TTEC Holdings' largest segment in fiscal 2025, bringing in $1.67B, or 78.0% of the $2.14B total across its two segments.
Among TTEC Holdings' regions that make up at least 2% of revenue, Emea grew fastest in fiscal 2025, up 16.9% from $174.16M to $203.54M.
Every figure comes from TTEC Holdings' annual financial filings, as reported. Each line keeps the name TTEC Holdings gives it, and years follow its fiscal calendar.
TTEC Holdings' revenue by geography goes back to fiscal 2010, with figures through fiscal 2025. The latest four fiscal years are free to view, and the full history is available with a Business Quant subscription.