Rackspace Technology is a leading end to end hybrid cloud and AI solutions company. It serves as a trusted operator of the full technology stack from governed private cloud infrastructure to AI deployed in production environments. The company designs integrates and operates infrastructure data foundations and software platforms required to deliver business outcomes with predictable cost resilience security and compliance. Its solutions are purpose built for regulated and mission critical environments where uptime data sovereignty and operational accountability are essential.

Rackspace Technology generates revenue by providing professional services managed services elastic engineering and security services across public and private cloud environments. It helps customers migrate modernize and optimize workloads on AWS Microsoft Azure and Google Cloud while also offering private cloud infrastructure platform as a service and specialized solutions for AI ERP Epic workloads and sovereign government compliant services. Revenue is derived from service contracts subscription fees and usage based charges from a diverse global customer base.

The company operates through the following segments: Public Cloud and Private Cloud.

• The Public Cloud segment provides services that help customers manage applications and data on AWS Microsoft Azure and Google Cloud including migration modernization architecture security optimization and managed services delivered through cloud platform cloud apps cloud security and cloud data service lines.

• The Private Cloud segment enables customers to achieve business outcomes using governed private cloud infrastructure at global data centers colocation or edge facilities offering programmatic infrastructure cloud operating systems platform as a service private cloud solutions for AI ERP Epic workloads sovereign and government compliant services and private cloud services such as managed services professional services elastic engineering security services and Rackspace Email.

Rackspace Technology holds a strong position in the hybrid cloud and AI services market competing with traditional IT systems integrators such as Accenture Atos Capgemini Cognizant Deloitte DXC Technology and Kyndryl as well as cloud service providers regional managed services providers and colocation providers like Equinix CyrusOne and QTS. Its competitive advantages include over 25 years of expertise in architecting and operating mission critical workloads a fanatical experience culture deep partnerships with AWS Google Cloud Microsoft Azure VMware Dell Technologies and Palantir Technologies automation and scalability standardized operational processes global reach and a reputation for security and compliance.

The company serves a wide range of customers across geography size and industry. As of December 31 2025 it had over 75 000 customers in more than 120 countries including enterprise businesses mid market businesses and commercial customers across all sectors with a particular focus on highly regulated industries such as finance healthcare and government. No single customer accounted for six percent or more of total revenue in 2025.