CarParts.com, Inc. (NASDAQ: PRTS)

CarParts.com, Inc. operates as a technology-enabled eCommerce company specializing in the sale of aftermarket automotive parts and accessories. The company serves as a one-stop destination for vehicle repair, upgrade, and maintenance needs, catering to both individual consumers and professional customers. With over 30 years of operating history, CarParts.com has established itself as a digital shopping platform guided by its mission of "Empowering Drivers Along Their Journey."

The company generates revenue through the sale of a broad selection of aftermarket auto parts and accessories. These products are sold to individual consumers and business customers through various digital channels, including the company's flagship website, www.carparts.com, mobile app, and wholesale platform, www.carpartswholesale.com. Additionally, CarParts.com leverages select third-party online marketplaces such as eBay and Amazon to expand its reach. The company's product offerings span replacement parts, hard parts (maintenance and repair components), and other parts and accessories designed to enhance vehicle performance, functionality, comfort, or appearance. CarParts.com's customer base includes both Do-It-Yourself (DIY) consumers and professional installers, as well as wholesale customers requiring broader inventory access and commercial terms.

• Replacement Parts: This category includes body panels, lighting components, cooling parts, and mirrors, serving both everyday vehicle owners and professional repair customers. These products are typically used to replace original body components damaged in collisions or through general wear and tear.

• Hard Parts: The hard parts category encompasses engine, chassis, drivetrain, suspension, braking, electrical, and other mechanical components necessary for vehicle operation. This category supports routine maintenance, system replacement, and mechanical repair across a broad range of domestic and import vehicles.

• Other Parts and Accessories: This category includes products designed to enhance vehicle performance, functionality, comfort, or appearance. It encompasses performance upgrades, specialty components, and accessories that allow customers to customize or improve their vehicles beyond standard replacement needs, including suspension kits, towing equipment, lift kits, and more.

CarParts.com operates in a highly competitive industry, facing competition from national auto parts retailers such as Advance Auto Parts, AutoZone, Napa Auto Parts, O'Reilly Auto Parts, and Pep Boys. Additionally, the company competes with large online marketplaces like Amazon.com and sellers on eBay, as well as other online retailers of automotive products and auto repair information websites. Local independent retailers, niche auto parts retailers, wholesale aftermarket auto parts distributors like LKQ Corporation, and manufacturers selling directly to consumers are also part of the competitive landscape. CarParts.com believes it competes favorably based on factors such as helping customers easily find the correct parts for their vehicles, educating consumers on vehicle service and maintenance, maintaining a proprietary product catalog, broad product selection and availability, price, knowledgeable customer service, rapid order fulfillment and delivery, and easy product returns.

The company's general customer base includes individual consumers seeking to repair or upgrade their vehicles, professional installers, and wholesale customers requiring broader inventory access and commercial terms. CarParts.com serves a diverse range of customers through its various digital channels and wholesale platform, catering to both DIY consumers and professional repair customers. The company's focus on providing a seamless digital shopping experience, guided by its mission of "Empowering Drivers Along Their Journey," positions it as a preferred destination for automotive repair and maintenance needs.