OppFi is a tech-enabled specialty finance platform that broadens the reach of community banks to extend credit access to everyday Americans. The company operates through a fully digital platform that facilitates installment loans for consumers who are often turned away by traditional lenders due to credit scores. OppFi focuses on financial inclusion by offering transparent, fair, and affordable credit products designed to help borrowers build better financial health over time.

OppFi generates revenue primarily through its bank partner model where it provides technology, marketing, underwriting, and servicing capabilities to bank partners in exchange for service fees. The company facilitates the origination and servicing of installment loans funded directly by its bank partners, including FinWise Bank, First Electronic Bank, and Capital Community Bank. OppFi does not originate loans using its own capital but earns fees for managing the loan lifecycle on behalf of its partners, including customer acquisition, credit decisioning, and collections support.

The company operates through the following segments: OppLoans Platform

• The OppLoans Platform segment encompasses OppFi's primary business activity of facilitating fair and transparent installment loans through its digital marketplace. This platform uses machine learning and alternative data to assess creditworthiness without relying on traditional FICO scores, offering simple interest loans with no origination, late, or insufficient funds fees and no prepayment penalties. Loans originated through this platform are typically used for expenses such as car repairs, medical bills, housing costs, and education, with an average loan size of approximately $1,950 and an average term of 11 months. The platform includes the OppFi TurnUp Program which checks for lower-cost third-party lending options before processing applications through OppFi's underwriting system, and reports payment history to the three major credit bureaus to help borrowers build credit.

OppFi holds a competitive position in the specialty finance industry by serving the underbanked consumer segment that traditional banks often overlook due to reliance on conventional credit scoring models. The company differentiates itself through its fully digital, tech-native platform that enables rapid scaling without significant increases in operating overhead, combined with proprietary risk models that utilize over 500 applicant attributes to improve approval accuracy and risk-based pricing. OppFi's competitive advantages include its bank partner model which leverages national bank charters for nationwide lending, its automated decisioning process where approximately 93.7% of credit decisions were automated in 2025, and its strong customer service reflected in a Net Promoter Score of 78 and an A+ Better Business Bureau rating.

OppFi serves everyday Americans who are employed, have bank accounts, and earn median wages but face credit insecurity due to low or non-prime credit scores. Its customers include individuals needing loans for emergencies such as car repairs or medical expenses, those struggling to make ends meet, and others with unplanned financial needs who are unable to access traditional credit options. The company has served more than 1.6 million unique customers since inception and facilitated over $8.6 billion in gross loan issuance through December 31, 2025.