Products was JD.com’s largest product and service line in fiscal 2025, bringing in $146.40B of $187.20B (78%).
| Product and Service | FY 2016 | FY 2017 | FY 2018 | FY 2020 | FY 2023 | FY 2024 | FY 2025 |
|---|---|---|---|---|---|---|---|
| Electronics & Home Appliance Products | $538.80B | $564.98B | — | ||||
| General Merchandise Products | $332.43B | $363.03B | — | ||||
| Products | — | — | $146.40B | ||||
| Online Marketplace & Marketing Services | $84.73B | $90.11B | — | ||||
| Logistics & Other Services | $128.71B | $140.70B | — | ||||
| Service | — | — | $40.80B | ||||
| Marketplace & Advertising Services | — | — | — | ||||
| Total | $1,084.66B | $1,158.82B | $187.20B |
JD.com brought in $187.20B from its two product and service lines in fiscal 2025, the year ended December 31, 2025. JD.com regrouped these lines after fiscal 2024, so the total does not compare directly with that year's $1,158.82B. Products was the largest at $146.40B (78.2%), ahead of Service at $40.80B (21.8%).
JD.com began breaking out Products in fiscal 2025 and Service in fiscal 2025. JD.com stopped reporting Electronics & Home Appliance Products ($564.98B in fiscal 2024), General Merchandise Products ($363.03B in fiscal 2024), Logistics & Other Services ($140.70B in fiscal 2024) and one other as separate lines.
Jd Retail was JD.com’s largest segment in fiscal 2018, bringing in $447.50B of $462.17B (97%).
| Statement Business Segments | FY 2014 | FY 2015 | FY 2016 | FY 2017 | FY 2018 |
|---|---|---|---|---|---|
| Jd Retail | — | $254.40B | $356.02B | $447.50B | |
| Jd Mall | $178.27B | — | — | — | |
| New Businesses | $2.36B | $3.30B | $6.02B | $14.67B | |
| Total | $180.64B | $257.69B | $362.04B | $462.17B |
JD.com brought in $462.17B from its two segments in fiscal 2018, the year ended December 31, 2018. That was up 27.7% from $362.04B in fiscal 2017. Jd Retail was the largest at $447.50B (96.8%), ahead of New Businesses at $14.67B (3.2%).
Compared with fiscal 2017, New Businesses grew 143.5% to $14.67B and Jd Retail grew 25.7% to $447.50B.
JD.com began breaking out Jd Retail in fiscal 2016, when it brought in $254.40B. JD.com stopped reporting Jd Mall as a separate segment after fiscal 2015, when it brought in $178.27B.
JD.com (JD) reports its revenue by product and service and by statement business segments. In fiscal 2025, Products was its largest product and service line, bringing in $146.40B (78.2% of the total), followed by Service at $40.80B (21.8%).
Products was JD.com's largest product and service line in fiscal 2025, bringing in $146.40B, or 78.2% of the $187.20B total across its two product and service lines.
Jd Retail was JD.com's largest segment in fiscal 2018, bringing in $447.50B, or 96.8% of the $462.17B total across its two segments.
New Businesses grew faster than Jd Retail in fiscal 2018, up 143.5% from $6.02B to $14.67B. Jd Retail grew 25.7% to $447.50B.
Every figure comes from JD.com's annual financial filings, as reported. Each line keeps the name JD.com gives it, and years follow its fiscal calendar.
JD.com's revenue by product and service goes back to fiscal 2016, with figures through fiscal 2025. The latest four fiscal years are free to view, and the full history is available with a Business Quant subscription.