International Money Express, Inc. is a global provider of omnichannel money remittance services focused primarily on the United States to Latin America and the Caribbean corridor. The company also facilitates remittance flows from Canada to Latin America and Africa and from Spain, Italy and Germany to Africa, Asia and Latin America. It leverages a proprietary technology platform to enable consumers to send money through a network of more than 100,000 independent sending and paying agents and 118 company operated stores as well as digital channels including websites and mobile applications. The company operates in all fifty U. S. states, Washington D. C., Puerto Rico, thirteen Canadian provinces and select locations in Europe. Its service offering includes cash pickup, direct deposit to bank accounts, debit card loading, mobile wallet credit and home delivery in selected markets. By combining physical agent locations with digital tools, International Money Express, Inc. aims to provide convenient, reliable and value added cross border money transfer solutions.

International Money Express, Inc. generates revenue primarily from fees paid by consumers who send money through its network. These fees are shared with sending agents in the origin country and paying agents in the destination country. The company also earns income from managing foreign exchange spreads when remittances are paid in local currencies that are not pegged to the U. S. dollar, Canadian dollar or euro. Additionally, it receives fees from Remittance as a Service relationships with digital partners that use its proprietary software, money transmitter licenses and payer network. Other revenue streams include online payment options, prepaid debit cards and direct deposit payroll cards. The company also earns modest income from value added services such as bill payment processing and check cashing offered at certain agent locations. Revenue is recognized when the transfer is completed and funds are made available to the beneficiary.

The company operates through the following segments:

• Money Remittance Services provides money remittance services primarily between the United States and Canada to Mexico, Guatemala and other countries in Latin America, Africa and Asia through a network of authorized agents located in unaffiliated retail establishments and 118 company operated stores throughout the United States, Canada, Spain, Italy and Germany as well as through digital channels including websites and mobile applications. The segment processes tens of millions of transactions annually, with average transaction size varying by corridor and consumer behavior. It relies on a proprietary transaction processing engine that applies real time compliance checks and risk management to ensure speed and security. The segment also supports value added offerings such as direct deposit to bank accounts, debit card loading, mobile wallet credit and home delivery in selected markets, which are integrated into the same technology platform.

International Money Express, Inc. holds a notable position in the global money remittance market, particularly in the United States to Latin America and Caribbean corridor where it processes a significant share of remittances to countries such as Mexico and Guatemala. The company competes with large players such as Western Union, MoneyGram, Remitly and Euronet as well as numerous smaller niche providers. Its competitive advantages include a proprietary technology platform that enables fast and reliable transaction processing, a broad network of sending and paying agents, strong brand recognition and loyalty among its core customer base, longstanding relationships with major banks and financial institutions, and a seasoned management team with deep experience in retail financial services and electronic payments. The company’s focus on profitable corridors allows it to allocate resources efficiently and maintain higher margins compared with competitors that pursue broader but less focused global coverage. Continuous investment in digital channels and value added services further strengthens its ability to attract tech savvy consumers and adapt to evolving market preferences.

The company serves consumers who send money primarily from the United States to Latin America and the Caribbean, with additional flows originating from Canada, Spain, Italy and Germany to destinations in Africa, Asia and Latin America. Its customer base includes individuals who rely on remittances to support family members and meet everyday financial needs. Notable paying agents include Grupo Elektra which processes a significant portion of remittances in the Latin America and Caribbean corridor. The company also maintains relationships with major banks such as Wells Fargo, Bank of America and US Bank that assist in currency management and settlement. On the sending side, independent agents range from grocery stores and convenience stores to bodegas and other retail outlets that provide consumer access to the service. Digital partners and mobile application users represent a growing segment of the sender base, especially among younger consumers who prefer online or app based transactions.