Empire State Realty Trust, Inc. is a real estate investment trust focused on owning and operating office, retail, and multifamily properties in New York City. The company’s portfolio includes the Empire State Building, which serves as its flagship asset and features the Observatory attraction. As of December 31, 2025, the portfolio comprised approximately 7.9 million rentable square feet of office space, 0.8 million rentable square feet of retail space, and 743 residential…
Empire State Realty Trust, Inc. is a real estate investment trust focused on owning and operating office, retail, and multifamily properties in New York City. The company’s portfolio includes the Empire State Building, which serves as its flagship asset and features the Observatory attraction. As of December 31, 2025, the portfolio comprised approximately 7.9 million rentable square feet of office space, 0.8 million rentable square feet of retail space, and 743 residential units, all located within New York City. The company self-manages its office and retail properties while using a third-party manager for multifamily assets. It emphasizes energy efficiency, indoor environmental quality, and long-term tenant relationships as core components of its business model.
Empire State Realty Trust, Inc. generates revenue primarily through rental income from its office, retail, and multifamily properties, including base rents, rent escalations, and tenant expense reimbursements. The company also earns significant revenue from ticket sales to the Empire State Building Observatory, which offers panoramic views from the 86th and 102nd floors and operates on a reservation-based system. Additional income streams include fees from tenant installations, parking, and other ancillary services at its properties. The Observatory business has been reimagined to focus on revenue per visitor and guest experience, with health and safety enhancements and targeted marketing efforts. These dual revenue streams—real estate leasing and Observatory operations—form the foundation of the company’s financial performance.
The company operates through the following segments: real estate and Observatory.
- Real estate segment: This segment includes all activities related to the ownership, management, operation, acquisition, repositioning, and disposition of office, retail, and multifamily assets principally located in New York City. The segment oversees leasing, property maintenance, capital improvements, and tenant relations across the portfolio. It includes the Empire State Building as well as other office properties in Manhattan and select assets in Brooklyn and Stamford, Connecticut, which is entitled for future development.
- Observatory segment: This segment operates the 86th and 102nd floor observatories at the Empire State Building, known as the “World's Most Famous Building.” The Observatory offers panoramic views of New York City and surrounding areas and is marketed as a premier tourist attraction. It features updated ticketing systems, enhanced guest experiences, and health and safety protocols following its multi-year reimagination completed in December 2019. The Observatory was ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do.
Empire State Realty Trust, Inc. holds a strong position in the New York City real estate market as a leader in energy-efficient and sustainably managed office properties. The company competes with other REITs, private real estate firms, and institutional investors in the acquisition and operation of office, retail, and multifamily assets. Its competitive advantages include the iconic status of the Empire State Building, a focus on tenant retention through service-intensive management, and a commitment to sustainability initiatives such as the Empire Building Playbook. The company’s ability to attract high-credit-quality tenants is supported by its modernized buildings, proximity to mass transit, and proactive asset management approach.
The company serves a diverse customer base across its business lines. In the real estate segment, tenants include professional services firms, technology companies, media organizations, and financial institutions leasing office space. Retail tenants consist of national and local retailers, restaurants, and service providers occupying ground-floor and lower-level spaces. Multifamily units are occupied by residential tenants, including those in affordable housing-designated units. The Observatory segment serves domestic and international tourists, with visitors drawn from leisure travel, business trips, and educational groups seeking access to the iconic attraction.