Equifax Inc. is a global data analytics and technology company that delivers information solutions for businesses governments and consumers and provides human resources business process automation and outsourcing services for employers. The company maintains extensive consumer and business databases drawn from credit, financial assets, telecommunications, utility payments, employment, income, educational history, criminal justice, healthcare professional licensure and…
Equifax Inc. is a global data analytics and technology company that delivers information solutions for businesses governments and consumers and provides human resources business process automation and outsourcing services for employers. The company maintains extensive consumer and business databases drawn from credit, financial assets, telecommunications, utility payments, employment, income, educational history, criminal justice, healthcare professional licensure and sanctions, demographic and marketing data. It applies advanced statistical techniques, artificial intelligence, machine learning and proprietary software to generate customized insights, decision making and process automation solutions for its clients. Equifax operates in four global regions: North America, Latin America, Europe and Asia Pacific and maintains support operations in Chile, Costa Rica, India and Ireland.
Equifax generates revenue primarily from the sale of its information solutions which include consumer and commercial credit reports, decisioning technology, identity verification and fraud management services, portfolio management services, marketing services and direct to consumer offerings. The company also earns fees from its Workforce Solutions business where it charges per transaction for employment income verification, unemployment claims management, I 9 onboarding, Affordable Care Act compliance and other employer services. Additionally Equifax provides debt collection and recovery management software services and analytics to clients seeking to improve recovery rates. Its revenue base is highly diversified with the largest single customer accounting for approximately 3% of total revenue and international clients contributing about 23% of total revenue in recent years.
The company operates through the following segments: Workforce Solutions, U. S. Information Solutions (USIS) and International.
- Workforce Solutions provides verification services that enable customers to verify employment income, educational history, criminal justice data, healthcare professional licensure, and sanctions of individuals in the United States and offers employer services such as unemployment claims management, I 9 onboarding, Affordable Care Act compliance, tax credits and incentives, and other employment based transaction services.
- USIS provides consumer and commercial information solutions to businesses in the United States through online information, decisioning technology, identity management, analytical services, e commerce fraud and charge back protection, portfolio management services, mortgage information, and marketing services. It also offers products to consumers that help them understand and monitor their credit and protect their identity and sells consumer credit information to resellers who may combine it with other data to provide direct to consumer monitoring reports and scores.
- International offers products and services comparable to those of the USIS segment but adapted for regional markets in Latin America, Europe, Asia Pacific, and Canada and includes debt collections and recovery management services as well as joint ventures in Brazil, Cambodia, Malaysia, and Singapore.
Equifax holds a leading position in the global consumer and commercial credit reporting industry alongside major competitors such as Experian, TransUnion, and FICO. Its competitive advantages stem from the breadth and depth of its proprietary data assets, its advanced analytics and decision making capabilities, its cloud native technology platform, and the widespread use of its The Work Number employment and income verification network.
Equifax serves a diverse customer base that includes financial institutions, corporations, government agencies, employers, mortgage lenders, auto lenders, credit card issuers, retailers, telecommunications companies, insurance firms, resellers, and individual consumers seeking credit monitoring and identity protection products.