Crexendo, Inc. is a software technology company that provides cloud communication platform software and unified communications as a service including voice video contact center and managed IT services to businesses of all sizes.

Crexendo generates revenue from recurring cloud telecommunications services broadband Internet services managed IT services software license sales and infrastructure as a service as well as from the sale and lease of telecommunications equipment software licenses maintenance support and professional services.

The company operates through the following segments: cloud telecommunications services and software solutions.

• The cloud telecommunications services segment delivers voice video and data communications over Internet Protocol using proprietary technology that supports desk phones mobile applications and a range of features such as business productivity tools individual productivity enhancements group collaboration functions call center capabilities advanced unified communications mobility faxing web based administration and video conferencing.

• The software solutions segment offers a unified communications video conferencing collaboration and contact center platform that includes the SNAPsolution hosted PBX auto attendant call center conferencing mobility the SNAPaccel subscription service maintenance and support contracts and professional services such as consulting technical support resident engineer design and installation.

Crexendo competes in a crowded market that includes traditional telecom equipment vendors such as Alcatel Lucent Avaya Cisco Mitel NEC and Siemens software providers like Microsoft Teams and BroadSoft major carriers including AT&T Verizon Lumen Cox Charter and Comcast other cloud players such as 8x8 RingCentral Amazon DialPad Fusion Fuze Sangoma Intermedia Ooma Jive Mitel Nextiva Slack Vonage West and large internet firms like Alphabet Facebook Oracle Zoom Salesforce as well as contact center specialists Amazon Aspect Avaya Five9 Genesys and NewVoiceMedia Crexendo differentiates itself through its proprietary implementation of standard web IP cloud mobile and Internet technologies a scalable high availability infrastructure and the ability to offer flexible customizable solutions that reduce capital expense for customers.

Crexendo serves businesses of all sizes ranging from small enterprises to large corporations as well as communications service providers that resell its cloud communication and software solutions.