Customers Bancorp, Inc. (NYSE: CUBI)

Customers Bancorp, Inc., often referred to as Customers Bank, is a bank holding company that operates within the financial services industry. The organization conducts its business activities through its wholly-owned subsidiary, Customers Bank, offering a range of traditional loan and deposit banking products and financial services, as well as non-traditional products such as CBITTM.

Customers Bank focuses on providing financial services and products to both commercial and consumer customers. It operates primarily in the United States, with a geographically in-market community banking approach. The bank's lending activities are divided into six groups: business banking, small and middle market business banking, specialty banking, multifamily and commercial real estate lending, mortgage banking lending, and SBA lending. This diversified lending business allows Customers Bank to offer a complete suite of financial services tailored to the unique needs of each business customer.

The company generates revenue mainly through its lending activities. Its primary products and services include commercial and industrial loans, commercial real estate loans, multifamily loans, residential mortgage loans, and financing for specialty banking businesses like fund finance, real estate specialty finance, technology and venture, healthcare, and financial institutions group. These offerings cater to a wide range of customers, including privately held businesses, business customers, large corporate clients, not-for-profit organizations, and consumers.

Customers Bank's competitive advantage lies in its digital-forward, super community bank hybrid business model. This approach enables the bank to provide personalized, convenient, and expeditious services, leveraging superior technology such as remote account opening, remote deposit capture, and mobile banking. This model differentiates Customers Bank from larger institutions, offering a unique value proposition for its customers.

The bank's experienced and respected management team, unique asset and deposit generation strategies, attractive low-credit risk profile, and superior community banking model further strengthen its competitive position within the industry. Customers Bank also boasts a strong centralized risk-management structure, access to attractive labor and real estate costs in its markets, and an infrastructure unencumbered by legacy systems, contributing to its operational efficiency.

Customers Bank's customer base includes a diverse range of clients, from small businesses to large corporations and individual consumers. The bank prioritizes building strong business relationships and providing customized financial services to meet the evolving needs of its clients.

Among the various products and services offered by Customers Bank, Private Banking stands out as a key area of focus. The bank's private banking model delivers unparalleled service to commercial clients in major markets within its geographic footprint, offering a single-point-of-contact for all their banking needs.

In addition to traditional banking activities, Customers Bank provides various financial services to its customers, such as mobile phone banking, internet banking, wire transfers, electronic bill payment, lock box services, remote deposit capture services, courier services, merchant processing services, cash vault, controlled disbursements, positive pay, and cash management services.