CI&T Inc (NYSE: CINT)

CI&T Inc., also known as CI&T, is a global digital transformation specialist that operates within the technology industry. The company, which was founded in 1995 in Brazil, has since expanded to encompass a global workforce of over 6,100 professionals across nine countries. CI&T generates revenue through its primary products and services, which include digital strategy, customer-centric design, and top-of-the-line software engineering. These services are highly customized and provide end-to-end solutions that cater to the unique needs of each client. CI&T's services are delivered through a combination of onsite teams that seamlessly integrate within the clients' environments and nearshore teams located in compatible time zones.

CI&T's digital transformation services are focused on business impact, and the company combines three significant competencies to help clients achieve their desired outcomes: digital strategy, customer-centric design, and top-of-the-line software engineering. These services are designed to deliver quarterly impact that can ultimately scale and transform a business. CI&T's digital strategy involves working closely with clients to understand their business challenges and align on opportunities to improve their business. The company defines the parameters that guide its strategy and prioritizes digital initiatives that will create the most impact and value for its clients and their end-customers. CI&T's customer-centric design involves helping clients identify issues with their customers' experiences and run interviews, collect surveys, and use different data sources to map the customer experience. The company applies cutting-edge user interface and user experience design practices coupled with customer-centric product management and multi-disciplinary teams working on short cycles to build apps and digital services that work together seamlessly to deliver digital solutions. CI&T's top-of-the-line software engineering combines agile methodologies with Lean Principles, DevOps, and best-in-class software engineering to structure teams that deliver value to the final customers quickly and at scale.

CI&T's delivery and growth model is focused on bringing together multidisciplinary teams that gain a comprehensive view of the client's challenges and strategic objectives. The company's Growth Units are industry-agnostic and multidisciplinary, incorporating talent from across the organization to provide clients with holistic solutions. Each Growth Unit is led by an executive leadership team and consists of multiple teams of approximately 10 people dedicated to a specific client or project. CI&T's PowerHouses are specialized teams with deep digital competencies that help its clients remain up-to-date with the latest emerging trends and technologies regardless of their sector. The company's PowerHouses are focused on specific industries and provide expertise in areas such as mobility, cloud computing, artificial intelligence, and hyper-connectivity. CI&T's Squads are teams of approximately 10 people dedicated to a specific client or project. Each Squad is responsible for delivering end-to-end digital solutions that meet the client's business needs and objectives.

CI&T's People Platform is focused on attracting and retaining top talent. The company's platform is divided into two strategies: Strategies in a Journey and Horizontal strategy. The Strategies in a Journey strategy is focused on attracting outsiders to work with CI&T, fostering a community of belonging, and continuously learning and adapting. The Horizontal strategy is focused on leadership empowerment, emotional safety, and sustainable people operations. CI&T's approach to sales and marketing is based on the concept of Land & Expand. The company's approach combines pursuing business opportunities with existing clients, landing new businesses through Account-Based Marketing actions and traditional marketing, leveraging its strong partnership program with companies such as Google, and turning to its Advisory Growth Boards to provide opportunities and introduce it to potential clients.

CI&T's clients are primarily blue-chip enterprises based in the United States and Brazil operating in the financial services, consumer goods, and technology and telecommunications industries. The company has a strong track record of attracting and retaining clients, with a five-year average Net Revenue Retention Rate of 120%. In terms of competition, CI&T believes that its early-stage approach, focusing on preparing companies for the future and helping build emerging businesses instead of merely tackling operational issues, distinguishes it and places CI&T in a competitive position to develop potential business and opportunities with clients instead of responding to specific demands or projects. The company's primary competitors include Globant S.A., EPAM Systems, Inc., Endava plc, and Thoughtwork Holdings, Inc. It also competes with traditional IT providers such as Accenture PLC, Capgemini SE, Cognizant Technology Solutions Corporation, and digital agencies and consulting firms including Ideo and McKinsey & Company.