Platform Subscription was American Well’s largest product and service line in fiscal 2025, bringing in $132.41M of $249.33M (53%).
| Product and Service | FY 2018 | FY 2019 | FY 2020 | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 |
|---|---|---|---|---|---|---|---|---|
| Platform Subscription | $120.92M | $112.36M | $115.54M | $132.41M | ||||
| Visits | $124.35M | $119.49M | $116.46M | $94.29M | ||||
| Other | $31.92M | $27.20M | $22.37M | $22.63M | ||||
| Others | — | — | — | — | ||||
| Total | $277.19M | $259.05M | $254.36M | $249.33M |
American Well brought in $249.33M from its three product and service lines in fiscal 2025, the year ended December 31, 2025. That was down 2.0% from $254.36M in fiscal 2024. Platform Subscription was the largest at $132.41M (53.1%), ahead of Visits at $94.29M (37.8%) and Other at $22.63M (9.1%).
Compared with fiscal 2024, Platform Subscription grew fastest, up 14.6% to $132.41M, while Visits fell the most, down 19.0% to $94.29M. From fiscal 2022 to 2025, combined revenue from these lines fell from $277.19M to $249.33M, a compound annual decline of 3.5%. Platform Subscription's share of the total rose from 43.6% to 53.1%.
American Well (AMWL) reports its revenue by product and service. In fiscal 2025, Platform Subscription was its largest product and service line, bringing in $132.41M (53.1% of the total), followed by Visits at $94.29M (37.8%).
Platform Subscription was American Well's largest product and service line in fiscal 2025, bringing in $132.41M, or 53.1% of the $249.33M total across its three product and service lines.
Among American Well's product and service lines that make up at least 2% of revenue, Platform Subscription grew fastest in fiscal 2025, up 14.6% from $115.54M to $132.41M.
Every figure comes from American Well's annual financial filings, as reported. Each line keeps the name American Well gives it, and years follow its fiscal calendar.
American Well's revenue by product and service goes back to fiscal 2018, with figures through fiscal 2025. The latest four fiscal years are free to view, and the full history is available with a Business Quant subscription.