Barrett Business Services, Inc. is a leading provider of business management solutions for small and mid sized companies. The firm combines management consulting practices with human resources outsourcing tools to create a platform that helps clients leverage their workforce. Through this platform, Barrett Business Services supports clients in improving operational effectiveness and focusing on core business objectives. The company’s decentralized structure places local teams close to clients to deliver tailored service.
The company generates revenue primarily through its Professional Employer Services and Staffing divisions. In the PEO business, Barrett Business Services enters co employment agreements to manage payroll, payroll taxes, workers compensation, benefits administration and other HR functions for client workforces. Fees are based on a percentage of payroll or a per employee charge, providing recurring revenue from long term client relationships. The staffing division earns income from temporary placements, contract assignments, direct hire fees and on site management services, with revenue recognized as services are delivered.
The company operates through the following segments: Professional Employer Services (PEO) and Staffing.
- Professional Employer Services: This segment establishes co employment relationships with client companies, assuming responsibility for payroll processing, payroll taxes, workers compensation, benefits administration and other HR functions. It also provides access to human resource advisors, a HRIS, retirement plans, a learning management system and the myBBSI technology platform to support client workforce management.
- Staffing: This segment offers on demand and short term assignments, contract staffing, direct placement for both PEO and non PEO clients, and long term on site management. Recruiting experts screen candidates through assessments and interviews to match skills with client requirements, ensuring successful placements.
Barrett Business Services, Inc. competes in a fragmented industry against large national payroll and HR outsourcing firms such as Automatic Data Processing, Inc., ManpowerGroup, Inc., Kelly Services, Inc., Insperity, Inc., TriNet Group, Inc., Robert Half International Inc. and Paychex, Inc., as well as regional specialists. The company’s competitive advantage stems from its localized service model, where embedded teams understand client culture and deliver customized solutions. By integrating HR administration, risk management and strategic advice, Barrett Business Services offers a high touch experience that reduces client administrative burden. This combination of depth of service and proximity helps the firm retain clients and win referrals in competitive markets.
The firm serves a diverse base of small and mid sized enterprises across many sectors, including construction, waste management and remediation, manufacturing, transportation and warehousing, health care, leisure and hospitality, retail, professional and advisory services, and wholesale trade. Because no single client accounts for more than one percent of total revenue, the customer base is broadly diversified and not reliant on any one account. Barrett Business Services builds long term relationships through its service approach, resulting in high retention rates and recurring revenue streams.