Twilio’s Revenue Breakdown Worldwide (2016-2021)

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This chart highlights Twilio’s Revenue Breakdown Worldwide, split between the United States and International regions from 2016 onwards.
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This chart highlights Twilio’s Revenue Breakdown Worldwide, split between the United States and International regions from 2016 onwards.

Twilio Inc is an American multinational communication services company. They make Cloud communication Platform as a Service (CPaaS). This allows software developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs. It is headquartered in San Francisco, California.

Twilio’s Revenue Breakdown Worldwide

Region Q1 2020 Q2 2020 Q3 2020 Q4 2020 Q1 2021 Revenue Share in Q1 2021
International $103.06 $108.73 $119.91. $147.86 $168.46 29%
United States $261.81 $292.12 $328.06 $400.23 $421.53 71%
Total $364.87 $400.85 $447.97 $548.09 $589.99 100%

(All figures in millions, except percentages)

International

Twilio earned $168.46 million from International markets during Q1 2021, which was a 14% increase compared to Q4 2020, when $147.86 million were earned. International revenue contributed 29% of the total revenue of the company during Q1 2021. This increase was attributable to the increased usage of the company’s products, particularly its Programmable Messaging products and Programmable Voice products.

In the International markets, the company has operations in India, China, Belgium, Denmark, France, Hong Kong, Malaysia, New Zealand, South Africa, Singapore, Australia, Switzerland, Sweden, Ireland, Malaysia, Taiwan, Japan, Spain, Canada, Germany, United Kingdom, Italy, and the United Arab Emirates.

United States 

A majority of Twilio’s revenue comes from the United States, which contributed about 71% of total revenue in Q1 2021. The revenue from this region in Q1 2021 amounted to $421.53 million, which was a 5% increase compared to Q4 2020 when the revenue earned was $400.23 million.

Despite the COVID-19 pandemic, the total revenue of Twilio has increased from $364.87 million to $589.99 million, between Q1 2020 and Q1 2021, which was a 62% increase. Further analysis reveals that revenue from the International markets has grown at a rate of 63%, while that from the United States has grown at a rate of 61% during this period. While both United States and International markets have shown continuous growth between Q1 2020 and Q4 2020, revenue from International markets grew faster than the United States.

The revenue is expected to increase further as the company announced a partnership with Syniverse to accelerate the next wave of innovation in mobile communications and drive long-term growth.

Company Overview

Twilio is a public limited company, founded by Jeff Lawson, Evan Cooke, and John Wolthuis, in 2008. They deal in products such as Twilio Conversations, Twilio Marketing Campaigns, Twilio Flex, Twilio Frontline, and Twilio WebRTC. Twilio Inc’s key managerial persons are Jeff Lawson(CEO) and Evan Cooke( CTO). As of 2020, the number of employees of the company worldwide was 4,500. The common stocks of Twilio are listed on the New York Stock Exchange under the trading symbol “TWLO”. The competitors of Twilio are SignalWire, Yenasys, Soprano Design (Orange Gum, SITmobile, Silverstreet), CLX, Plivo, Clickatell, BICS, and Kaleyra. The company announced that they were acquiring Zipwhip, a toll-free messaging services provider, for $850 million. They also acquired the company Segment for $3.2 Billion in the year 2020. In July 2020, they announced the appointment of Steve Pugh as Chief Security Officer and Glenn Weinstein as Chief Customer Officer. They raised approximately $103 million in venture capital growth funding. Twillio sponsors Localtunnel, which enables software developers to expose their local development environment to the public Internet from behind a NAT.

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