PayPal’s Active Accounts Worldwide (2016 – 2021)

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This statistic highlights PayPal’s Active Accounts from 2016 to 2021, on a quarterly basis. It held 361 million active accounts in Q3 2020.
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This statistic discusses PayPal’s Active Accounts Worldwide starting from 2016 till 2021.

PayPal defines its active account as an account registered directly with PayPal, or any of its access partners. It must have completed a transaction within the last 12 months on PayPal’s Payments Platform or through its Honey Platform, not including gateway-exclusive transactions. A Honey channel or a network access partner are third party platforms whose users are granted access  to PayPal’s Payments Platform via third parties.

From the company’s recent 10-Q filing:

“An active account is an account registered directly with PayPal or a platform access partner that has completed a transaction on our Payments Platform or through our Honey Platform, not including gateway-exclusive transactions, within the past 12 months. A platform access partner is a third party whose customers are provided access to PayPal’s Payments Platform through such third party’s login credentials. The number of active accounts provides management with additional perspective on the growth of accounts across our Payments and Honey Platforms as well as the overall scale of our platforms.”

This is an important parameter for PayPal. More users would typically result in more number of transactions and total payment volume. Having said that, PayPal has been registering strong growth in its active accounts user base over the past few years. It registered a 22% growth in active accounts in Q3, year over year, with similar trends emerging for other quarters as well.

Q2 2019 Q3 2019 Q4 2019 Q1 2020 Q2 2020 Q3 2020
Active Accounts 286 295 305 325 346 361

(all figures in million)

About:

PayPal Holdings Inc. was established in 1998 provides its users a digital instant payment system and enables its users to participate in a global economy by providing financial services and many such benefits to vendors, auction sites, and other commercial users in exchange for a commission.  The globalization and digitalization of the market have motivated the public to switch to online payment methods and solutions. The world is gradually transitioning from the standard practice of exchanging paper currency to online payment methods. This practice is becoming the new normal and is unlikely to witness significant downfall.

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