H&R Block’s Average Charge (2020-2022)

This statistic highlights H&R Block’s Average Charge, split across Company-owned operations, DIY, and Franchise operations, reported on a quarterly basis from 2020 onwards.

H&R Block is a tax assistance provider that offers in-person tax services and online-filing options. The company is known to provide a high-quality user interface and access to experts.

H&R Block’s Average Charge

(all figures are in absolute terms, except percentages)

The total average charges are charged on multiple categories of the company’s operation. The total Average charges of the company rose from $509.59 in Q2 2021 to $555.40 in Q2 2022, depicting a yearly increase in average charges by 8.9%. The average charges also increased by 5.43% on a quarter-on-quarter basis, as compared to $526.76 in Q1 2022.

H&R Block’s revenue can be further bifurcated into the following:

Company-Owned Operations 

The company also offers small business financial solutions through the company-owned or its franchise operating offices. The company uses multiple digital technologies to transmit, collect, and store a high volume of clients’ personal information due to the nature of these services.

The total average charges of the company for the company-owned operations rose from $237.49 in Q2 2021 to $250.10 in Q2 2022, depicting a yearly increase in average charges by 5.3%. The charges also increased by 4.5% on a quarter-on-quarter basis, as compared to the $239.31 charged in Q1 2022. This segment contributes 45% to the total average charges in Q2 2022.

DIY 

Do-it-yourself tax return preparation solutions are provided by the company through multiple channels such as in-person, mobile application, online assistance, virtual, and desktop software. There is a comprehensive range of DIY tax services and products. These include federal and state income tax return solutions, advice and tax-related news, access to tax tips, error checking, electronic filing, and usage of calculators for tax planning. The online software of the company can be accessed through the company’s website or the mobile application and the desktop software can be purchased online or through retail stores. The company guarantees 100% accuracy in tax return assistance and reimburses the client for penalties or any errors on the tax return. Up to a maximum of $10,000 can be reimbursed to the client if the company’s software makes an arithmetic error in payment results.

The total average charges of the company from its DIY operations rose from $45.41 in Q2 2021 to $48.82 in Q2 2022, witnessing a yearly increase in average charges by 7.5%. The charges also increased by 12.9% on a quarter-on-quarter basis, as compared to the $43.22 charged in Q2 2022.

Franchise Operations

The company’s franchise operations are carried out by their franchise operating offices which offer small business financial solutions.

The total average charges of the company through its franchise operations rose from $226.69 in Q2 2021 to $256.48 in Q2 2022, depicting a yearly increase in average charges by 13.14%. The charges also increased by 5.01% on a quarter-on-quarter basis, as compared to the $256.48 charged in Q2 2022.

About H&R Block

H&R Block is an American company that provides help with global tax preparations, financial products (electronic filing, consumer tax software), and other small business solutions (payroll and business consultation). It strives to provide guidance services to its clients, employees, and the community with importance given to tax preparations and understanding that taxes are not just numbers, they impact people’s lives significantly. The company blends digital innovation along with human expertise to provide care to its associates and franchises and also provides help to people in getting the best tax outcome at tax time with better management and access to money all year round. The company was founded by Henry W. Bloch and Richard Bloch in 1955 and is headquartered in Kansas City, Missouri, United States. The common stock of the company is listed on New York Stock Exchange (NYSE) under the ticker symbol “HRB”.

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