Zuora Inc.’s Total Number of Customers (2016-2021)

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This statistic highlights Zuora Inc.’s total number of customers, reported annually from Q1 2018 onwards.
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This statistic highlights Zuora Inc.’s total number of customers, reported annually from Q1 2018 onwards.

Zuora provides several applications to its customers which are designed to automate billings that are recurring in nature, collections, quoting, revenue recognition and calculation, and subscription matrices. Zuora is a software-based enterprise. The company provides its cloud services to companies based on Manufacturing & loT, software, High Tech, Media & Entertainment, B2C, Communications, IT, Product Management, Sales & Management, Healthcare, Finance, and Education.

Zuora Inc.’s Total Number of Customers

Total number of customers 2018 2019   2020     2021
Customers with ACV equal to or greater than $100,000 $415.00 $526.00 $624.00     626.00

(All the figures are in hundreds)

Zuora Inc. reported the total number of customers in the year 2018 was 415.00, which further increased to 526.00 in the year 2019, indicating a year-on-year growth of 26.74% in the number of customers of Zuora Inc. the company’s introduction to renewals of subscription in 2018, increased customers in this year.

Similarly, the number of customers rose in the year 2020 and recorded a customer count of 624.00, indicating a year-on-year growth of 18.63%. The introduction of analytics helped the company to earn a good amount of customers. In the year 2021, the number of customers of Zuora Inc. increased from 624.00 to 626.00, showing a year-on-year growth of 0.32%.

On the website of Zuora, customers can directly contact the company and can get help or assistance for their problems. On 5 June 2018, the company declared order management of subscriptions for its customers, which helps its customers to process renewals, complex deals, and much more. This was done to increase the growth of customers. Further, in 2020, Zuora Inc. launched Zuora Analytics, which enables customers (companies) to calculate, measure, and analyze their subscription businesses.

It offers services of cloud subscription in more than 1,000 companies around the world. Box, Rogers, Schneider Electric, Xplornet, Zendesk, Outreach, dial-pad, revel one, California Technology Council, Spendesk, Deloitte, and many more are some of the famous customers.

The company’s customers are all around the world; it offers its services in the USA, China, India, Japan, UK, Italy, Germany, France, Australia, and Switzerland. Zuora Inc. also has provided a global support number for its customers and a helpline site, where customers can ask queries, get solutions, and direct contact with company officials.

About the Company

Zuora Inc. is a public and American company founded by K V Rao and Cheng Zou, in the year 2007. It is headquartered in Redwood Shores, California, United States. Zuora is an enterprise software company based on cloud subscription management, architects solutions, and models for businesses, that creates and offers software for different businesses. It helps businesses launch and manage their services based on subscriptions, across several industries and geographies. The company is using 124 technologies for its websites to provide better services and products, which include HTML5, Google Analytics, jQuery, SSL by Default, Viewport Meta, iPhone 7, Mobile Compatible, and many more.

Zuora offers a subscription management (SaaS) platform for several businesses, utilizing a subscription service model. This platform allows companies (customers) to keep track of their subscriptions payments, other billings, collections they made, pricing product category-wise, and manage accounts.

It trades under the name “ZUO” on NYSE (The New York Stock Exchange). The company has created its official website to provide all information about the company. The company has around 1,249 employees, helps its customers, and serves the utmost services. The company has acquired Live Objects, Leeyo Software, and Front Leaf in recent years.

The company’s mission is to enable all companies to be successful in the economy of subscription. Zuora Inc. faces stiff competition from Aria Systems, SAP, Oracle, ServiceSource, SaaSoptics, and Vistex. Leeyo Software Inc, Zuora Services LLC, and Zuora UK Limited.

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