CenturyLink (Lumen Technologies): Revenue by Segment (2019-2023)

This statistic highlights CenturyLink: (Lumen Technologies) Revenue by Segment, reported on a quarterly basis starting from Q1 2018.

CenturyLink (Lumen Technologies) is an American technology company, headquartered in Louisiana, United States. It delivers hybrid networking, cloud connectivity, and security solutions to its customers, domestically and internationally, and is the third-largest wireline telecommunications company as of 2019.

CenturyLink (Lumen Technologies): Revenue by Segment

The company generates revenues from its five business segments, viz., International and Global Accounts Management (IGAM) segment, Enterprise segment, Small and Medium Business (SMB) segment, Wholesale segment and Consumer segment.

The segmentation of the revenue in the above-mentioned categories is done on the basis of the direct and indirect costs incurred by the company while providing services to its customers. This revenue reporting methodology is followed by the company since January 2019. The historical revenues are thus reported by following the updated method.

Taking a look at the first segment (from the CenturyLink revenue by segments data), i.e., International and Global Accounts Management (IGAM), the company reported 16% of its total revenue for the quarter ending September 2019 under this segment. This leg of the business provides support to the businesses and IT transformation strategies of several MNCs. It caters to around 200 global enterprise customers and to network carriers in the Asia Pacific, Latin America, Europe Middle East, and Africa. Other services such as dark fiber, content delivery, private and public networking; hybrid IT solutions including private and public cloud services are also provided under this segment.

Looking at the CenturyLink revenue by segments data, the next reporting segment is the Enterprise segment, wherein the company provides its products and services to a customer base of domestic and global enterprises, including federal and state governments. The company offers IP and Data services, transport and infrastructure services which include providing wavelengths and private lines, dark fiber, and other related data services. This segment also includes some voice communication and other IT and managed services provided by the company to large and medium businesses.

The third category of the segment is the Small and Medium Businesses (SMB) segment. Under this segment, the company primarily serves small and medium businesses. The company designates these businesses as small or medium based upon the enterprise’s employee count. The company provides similar types of services as the Enterprise segment under this segment as well.

Under its wholesale segment, the company caters to a customer base of large global telecom providers, along with small regional providers. The products and services offered by the company under this segment remain the same as those in the Enterprise and SMB segment.

The company provides broadband, local and voice communication, and other services to residential customers as well. The revenues generated from these kinds of services are reported in the Consumer segment of the company. The reimbursements received by the company against some of the costs incurred for providing telecommunications services, and revenue from leasing and subleasing of space is also included under this segment.

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