Cerence Inc’s Monthly Active Users (2019-2022)

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This statistic highlights Cerence Inc’s Monthly Active Users (MAUs), reported on a quarterly basis from Q1 2019 onwards.
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This statistic highlights Cerence Inc’s Monthly Active Users (MAUs), reported on a quarterly basis from Q1 2019 onwards.

Cerence Inc is a company that creates AI-powered virtual assistants for the mobility and transportation industries. Their solutions are used by over 65 car brands all around the world.

What are Monthly active users (MAUs)?

The number of unique customers who interacted with a company’s product or service within a month is referred to as monthly active users (MAUs). MAU is a key performance indicator (KPI) that determines how engaged online users are. The number of monthly active users of a company is generally closely watched by investors because this metric gives you a quick glimpse of the company’s user growth. MAU also provides information about the company’s ability to attract new customers and retain existing ones.

There are multiple ways to identify how many monthly active users there are for a particular business. Some companies define active users as those who have recently visited their website, while others only count registered users when calculating MAU. As a result, each company has its own methodology for determining monthly active users.

Cerence Inc’s Monthly Active Users (MAUs)

Category Q1 2019 Q2 2019 Q3 2019 Q4 2019 Q1 2020 Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021
Monthly active users (MAUs) 12.50 18.50 22.40 24.00 26.40 23.90 36.00 31.90 29.70 28.30

(All figures are in millions)

The monthly active users of Cerence Inc grew by 126%, from 12.5 million in Q1 2019 to 28.30 million in Q2 2021. However, the pattern of growth has been marked by various fluctuations. MAUs displayed an upward trend from Q1 2019 to Q1 2020. At the end of this period, they stood at 26.40 million.

This was followed by a dip of 9% as Monthly Active Users were recorded at 23.9 million in Q2 2020. In the next quarter, there was an exponential growth of 51% as the MAUs were recorded to be 36 million in Q3 2020. However, this was followed by a downward trend in the next three quarters, with the latest quarter of Q2 2021 marking a figure of 28.30 million monthly active users.

A large number of users indicates that a product has a high level of customer engagement and retention over time. A company’s ability to assess the efficacy of its marketing strategies and customer experience is improved by tracking this number of active users. As a result, Cerence’s MAUs statistic is useful for getting a quick overview of the company’s overall health and for calculating other important metrics.

About Cerence Inc

Cerence Inc is a premier provider of AI-powered assistants and innovations for connected and autonomous vehicles, including one of the world’s most popular software platforms for building automotive virtual assistants. The company’s primary target is the automobile market, but its solutions can apply to all forms of transportation, including but not limited to two-wheel vehicles, planes, tractors, cruise ships, and elevators. The company deliver’s its solutions on a white-label basis, enabling the customers to use customised virtual assistants with unique, branded personalities. This ultimately strengthens the bond between the brand and its end-users. Their vision is to enable a more enjoyable, safer journey for everyone.

The company’s software platform is used by its customers to create virtual assistants that can communicate, find information, and take action in a growing number of categories, such as navigation, control, media, communication, information, and tools. The software which was created in close collaboration with the automotive industry helps drivers and passengers all over the world improve their mobility. Cerence Inc’s mission is to provide digital platform solutions for connected and autonomous vehicles in the transportation ecosystem.

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